Portal

PortalPortal is a term, generally synonymous with “gateway,” for a World Wide Web site that is or proposes to be a major starting site for users when they get connected to the Web or that users tend to visit as an anchor site. At Charlestown, a separate network (CCI-Portal) is used for “headless” devices … […]

Radio Resource Management (RRM) profile

Radio Resource Management under Unified Wireless Networks, Auto Radio Resource Management (RRM) uses WiFi radio statistics from each access point in a network location to calculate the best channel and best transmit power for the access point. Auto RRM is sometimes called Smart Wi-FiWi-Fi is a family of wireless network protocols based on the IEEE […]

Search Engine

A search engine is a software system that helps people find information on the internet. It’s like a librarian that helps you find books in a library. Instead of searching through physical books, a search engine searches through web pages, images, videos, and other types of online content to find information related to your search […]

ServiceMax

ServiceMaxServiceMax is the software platform used by General Services to track order and repair requests. READ MORE is the software platform used by General Services to track order and repair requests.

Sign in using biometric or face

Instead of logging in with your username and password, use your face or fingerprint that has been set up with your device, often a smartphone or tablet.

Smart Phone

A Smart phone is a mobile phone that performs many of the functions of a computer, typically having a touchscreen interface, internet access, and an operating system capable of running downloaded applications. The majority of smartphones use Android or IOS (Apple) systems. In comparison, a cell phone only makes phone calls and does not have the […]

Smart speaker

A speaker, with or without an attached screen that accepts voice commands from you, can answer questions by voice, and much more. Examples of these are Amazon Alexa and Echo, Apple Homepods and TV (addressed as Siri), and Google Nest devices. Increasingly, the capability is being built into other devices like smart TVs. Have you […]

Speedtest

A speed test is a simple tool that helps you check how fast your internet connection is working. It measures how quickly your computer can download and upload information from the internet, as well as how long it takes for your computer to connect to a website. A speed test can help you understand whether […]

Telephone line (VOiP)

Charlestown landlines use Voice over Internet ProtocolVoIP services convert your voice into a digital signal that travels over the Internet. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination. VoIP can allow you to make a call directly from a computer, a […]

Third party applications at Charlestown

Charlestown 3rd party applications: include Dining Reservations, My Nutrition, Online BillPay, Shuttletracker, and even Community Videos (YouTube).

Thunderbolt Connector

The thunderbolt connector is a cable connector designed to give a cable plug-in to Macintosh computers. Macs may have other connectors, too, such as HDMI video connectors, USB connectors, audio jacks, and power connectors.  The current thunderbolt connector can perform any of these connection functions, too. The standard has changed through the years, adding more […]

Uninterruptible Power Supply (UPS)

An uninterruptible power supply or uninterruptible power source (UPSAn uninterruptible power supply or uninterruptible power source (UPS) is an electrical apparatus that provides emergency power to a load when the input power source fails. It is supposed to kick in when there is a power outage. A UPS is typically used to protect hardware such […]

Upload

To transfer a file from your computer system to another system. Less precisely, it may also refer to a direct transfer from your local terminal to a server over a local area network or an FTP transfer from your system to a remote system. See Download.

USB Connector

USB, short for Universal Serial Bus, was designed to standardize the connection of peripherals to personal computers, both to communicate with and to supply electric power. It replaced earlier interfaces such as serial and parallel ports. The plugs take various forms. The form that was used very commonly until recently for such things as thumb […]

USB-C Connector

USB-C is a recent standard for cable connections that is compatible with a lot of current computers and smart devices. It is used on most new Windows and Android computers and devices sold today. It is also compatible and interchangeable with the Thunderbolt cables and connectors used with Mac computers. It is currently in use […]