A speed test is a simple tool that helps you check how fast your internet connection is working. It measures how quickly your computer can download and upload information from the internet, as well as how long it takes for your computer to connect to a website. A speed test can help you understand whether your Internet is running as it should. If your connection feels slow—like videos are buffering, or websites take a long time to load—a speed test can show if the issue is with your Internet speed. Knowing this can help you decide if you need to call the IT Support Center or adjust your setup for a smoother online experience.

Ookla provides a web service that provides free analysis of Internet access performance metrics, such as connection data rate and latency. This site has links to put the app on your Android or IOS smartphone or your MAC or Windows computer.