Last Updated on November 6, 2025
Erickson Advantage
Spotlight on Your Erickson Advantage Member Services Representative
When you choose Erickson Advantage, your dedicated member service representative can help you with: Reconciling medical bills and claims Selecting the best provider for your needs Providing real time answers and support Call Jennifer Simon, a licensed sales agent at...
Erickson Advantage table at the September 2023 Fruits of our Labor
For more details, call your Erickson Advantage® Representative 443-297-3110. TTY 1-888-685-8480 Monday – Friday 8:30 a.m. – 5:00 p.m. (local time).
Erickson Advantage® is a health insurance plan that helps Erickson community residents manage their healthcare and maximize their Medicare benefits. The plan offers multiple health insurance plan options designed with the needs of our residents in mind. The plans place a strong emphasis on preventive care and wellness and offer you a range of preventive programs and vaccinations that may help you manage health problems before they occur.
In addition to enhanced benefits compared to original Medicare, members have access to an onsite team of healthcare experts. Of course, it starts with the physicians in the community Medical Center, but members also have access to an on-site Nurse Care Coordinator to help assist with hospitalizations, medical procedures and prescription drug questions. There is also an onsite Member Services Representative to answer benefit and health insurance questions, to help with arranging doctor’s appointments, and to arrange for transportation to medical appointments.
Other plan highlights include: Transportation to approved off-site medical facilities, preventive dental coverage, skilled nursing care without prior hospitalization required, and much more.
Meet Your Charlestown Erickson Advantage Team
Review your current health care plan with you
Verify that your current health care plan meets your needs
Assist with membership questions and enrollment
Location: Charlestown and Oak Crest
Phone: 443-297-3110 | TTY 711
Hours: Call Monday – Friday, 8:30 AM – 5 PM or leave a message
Indika Foster, Member Service Representative
Help resolve claims and billing issues
Answer benefit questions and help you understand health plan documents
Identify in-network providers
Office: Charlestown Square, 2nd floor, near the Fireside
Phone: 443-297-3200 | TTY 711
Hours: Monday – Friday 8:30 AM – 5 PM
Work with you to develop a personalized care plan
Help coordinate your care
Assist with clinical questions and advise on preventive care
Office: Fountain Hill (Bldg 1), Main Street, near Bill’s Place
Phone: 443-297-3332 | TTY 711
Hours: Monday – Friday: 8:30 AM – 5 PM