Last Updated on September 14, 2023
Emergency Information
Emergency Line
For any emergency, call 410-737-8838, x8806
Alert Line
To hear about an alert message, call 410-314-7944
- Provides special emergency information pertinent to the community
- Call this line to hear the AlertMedia alerts that come through the automated phone messaging system
- Updated Monday - Friday
The AlertMedia System messages will come from the number 410-632-6424. This allows Security to notify you in emergency situations like
- Significant weather alerts
- Fire or environmental emergency
- Police activity nearby
If you are not receiving Alert Media phone calls, please contact Deanna Booker in Resident Life at extension 601-8230.
Please add 410-632-6244 to your Contacts, so that it will recognize calls, texts and emails coming to you from that number.
After Hours
After hours, on holidays, and on weekends, only emergencies will be addressed by contacting Security at 410-737-8838, x8806.
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Questions or Suggestions for Resident Website
If you have questions or suggestions for the Charlestown Residents’ Website webmasters, please contact us at webmaster@ccicharlestown.org.
Questions or Suggestions for Residents’ Council
For questions or comments directed at the Residents’ Council, please use this form
Questions or Comments for Charlestown Administration
If you would like to contact the Charlestown Administration, use the following email address: ccifeedback@erickson.com
MyErickson Login
On the other hand, if you have questions or concerns for Charlestown management or the MyErickson website (where you need to login with a username and password), please login to MyErickson and pick the appropriate office to send a message within the Department Directory.