Last Updated on July 24, 2024
Charlestown Phone System
To connect with a member of the staff, we encourage you to use our automated system by dialing 410-737-8838 and entering the appropriate extension (listed below). Remember to enter the number sign after entering the extension, or the call will not go through. (ex: 410-737-8838, ext. 000-0000#.) If you do not see the extension you are searching for, dialing 410-247-3400 will connect you to the Front Desk Operator.
Frequently Called Phone Numbers
Also see the Hours of Operation Page
| Charlestown General Phone Number | 410-737-8838 |
| Emergency/Security | 410-737-8806 or 410-737-8838, ext 601-8806 |
| Alert Notification Line | 410-314-7944 |
| Gatehouse | 410-737-8838 ext. 601-8378 |
| Finance Department Resident Billing Questions |
410-737-8800 |
| Dining Rooms | |
| Atrium Dining Room | 410-737-8838 ext.601-8752 |
| Chesapeake Dining Room | 410-737-8838 ext.601-8521 |
| Fireside Dining Room | 410-737-8838 ext.601-8329 |
| Shortline Cafe | 410-737-8838 ext.601-8531 |
| Terrace Cafe | 410-737-8838 ext.601-8882 |
| Dining Reservations | 410-737-8888, option 1 |
| Dining Delivery | 410-737-8888, option 2 |
| Front Desks | |
| Fountain Hill (Bldg. l) | 410-737-8838 ext.601-8320 |
| Charlestown Square | 410-737-8838 ext.601-8100 |
| Cross Creek Station | 410-737-8838 ext.601-8593 |
| Courtyard Crossing (bldg. 7) | 410-737-8838 ext.601-8355 |
| St.Charles | 410-737-8838 ext.601-8755 |
| Caton Woods | 410-737-8838 ext.601-8573 |
| Wilton Overlook Front Desk | 410-737-8838 ext. 601-3664 |
| General Services | |
| Maintenance, Grounds, Painting | 443-297-3783 |
| Housekeeping | 443-297-3783 |
| Reserved Parking | 443-297-3783 |
| Facilities Coordinator (ST, CR, HV, PV) | 410-737-8838 ext. 601-8560 |
| Facilities Coordinator (CC,1-9, EW) | 410-737-8838 ext. 601-8437 |
| Facilities Coordinator (HR, BR) | 410-737-8838 ext. 601-8345 |
| Facilities Coordinator (Continuing Care) | 410-737-8838 ext. 601-8924 |
| Move-out Coordinator | 410-737-8838 ext. 601-8375 |
| Shuttle Service | 410-737-8838 ext. 601-8448 |
| Custom Interiors | 410-737-8838 ext. 601-8392 | Health Services/ Fitness Center |
| Medical Center | 410-247-5602 or Ext. 601- 8590 |
| Home Support | 410-737-8838 ext. 601-8801 |
| Medicare Certified Home Health | 410-737-8825 |
| Fitness Center | 410-737-8838 ext.601-8730 |
| CVS Pharmacy | 410-737-8820 |
| Hair – PS Salons at Charlestown | |
| PS Salon – Charlestown Square | 410-960-9099 |
| PS Salon – Cross Creek | 410-247-5234 |
| PS Salon – Fountain Hill | 410-247-9653 |
| Treasure Sale Donation Pickup Line | 410-737-8838 ext.601-8124 |
| Computer/Technology Support (Resident Internet Service) | 1-800-677-0211 |
| Cable Television Services | |
| ComcastThe Charlestown Comcast bulk service contract provides basic HD television in the apartments. Address your concerns to General Services. See more information about apartment television and television connections. READ MORE | 1-855-638-2855 |
| Resident Telephone & Computer Help Line | 1-800-677-0211 |
| PNC Bank, Cross Creek | 410-242-1332 |
| Outside Charlestown | |
| County Cab | 410-788-8000 |
| Senior Ride | 410-887-2080 |
| Giant Food Store (Wilkins Plaza) | 410-242-6681 |
| www.peapod.com (for grocery deliveries by Giant) | |
| Weis Food Store (Maiden Choice Lane) | 410-247-7842 |
| St Agnes Hospital | 410-368-6000 |
| Always Looking Sharp Cleaners (ALS) | 410-655-3312 |
| Social Security Administration | 1-800-772-1213 |