Last Updated on May 25, 2021


Charlestown has uniformed safety and emergency services (SES) officers on duty twenty-four (24) hours a day, seven (7) days a week. The officers make periodic rounds throughout the campus. For your convenience, there is a Security Dispatcher on duty (24) hours a day, (7) days a week. You are welcome to contact them at 410-737-8806. 

New Resident Badge Delivery

Thursday, July 29th – Sunday, August 1st 8:30am – 4:00pm(Make-up Dates: August 2 - 6, 2021)Security will be visiting your apartment to exchange your OLD Resident Badge with a NEW Resident Badge.Thursday, July 29th Brookside & Herbert’s RunFriday, July 30th...

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Campus Emergencies, Power Outages and Swift Reach

For those who do not know, Swift Reach is our automated phone system that can send recorded phone messages to all residents whose phone numbers are on record in the Resident Directory. If you are not listed in the Resident Directory you need to ask for a Change Form...

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Gatehouse Operations FAQ

Gatehouse Frequently Asked Questions In light of recent events around the world, we are taking a conservative approach to enhance the safety and security of our community. We have reviewed our standard operating procedures with our security team and expect them to use...

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Grocery Delivery Update

Please schedule grocery delivery orders (Instacart | Peapod | amazonfresh) any day of the week to arrive: 8 AM - 9 PM ONLY   Thank you for your assistance! Image Credit  

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Pendant and Pull Cord Maintenance

  Acuity System Update Tuesday, November 24, 2020 6 - 7 AM   During this time, all pendants and pull cords will be out of service. In case of emergency, contact Security at 410-737-8806.

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