Last Updated on March 23, 2023

Recurring Opportunities for Voicing Concerns

WHO, WHEN, WHERE, WHAT

Residents’ Council Meeting
First Tuesday of every month at 3:00 PM
Auditorium
Observe monthly Residents’ Council meetings. Each Council committee chair reports on the month’s activities of his/her committee. There is a management report after the meeting adjourns as well as an Open Forum for residents to ask questions or give comments after the meeting adjourns. This information is fully explained under the Residents’ Council in the Resident Handbook on page 13 (2022 edition).

Council Committees
See schedules on resident website and bulletin board listings
See locations on resident website and bulletin board listings
Thirteen various committees are available for participation by all residents to attend.

Resident Town Hall Meeting
Monthly on the 3rd Thursday of every month at 10:00 AM
Erickson Conference Center
Listen to a formal presentation by the Executive team reporting new projects, updates and areas of concern that require future action. A Q&A period follows the presentation.

Neighborhood Chats
Monthly upon Announcement
At a designated public place or space
Meet with the Executive Director of Charlestown and her executive team in an informal setting where topics of concern are discussed with residents and questions may be presented. Comments or questions may also be emailed to: ccifeedback@erickson.com

Dining Services Open House
Feb., Apr, June, Aug, Oct, Dec, 2:00pm – 3:00 pm (upon announcement)
at each restaurant
Conversations with Dining at each restaurant.

Dining Services Town Hall Meeting
Jan., Mar., May, July, Sep., Nov. 2:00pm – 3:00 pm (upon announcement)
Auditorium
Listen to a formal presentation by the Dining Dept. team reporting what is happening. A question and answer period follow the presentation.

General Services Town Hall Meeting
Quarterly (upon announcement)
Auditorium or Erickson Conference Center
Listen to a formal presentation by the General Services team reporting new projects, updates and areas of concern that require future action. A Q&A period follows the presentation.

Security and EMS Services Insider
Quarterly (Upon announcement)
Auditorium or at a designated public place
An informal setting where topics are discussed between the Security Leadership Team and residents.

Dietary Focus Group
2nd Thursday of each month at 9:00 AM
Charlestown Square 116
Resident run, this is for those with dietary allergies, intolerance and/or medication issues. Not for personal consultations.

Recurring Opportunities for Voicing Concerns

WHO WHEN WHERE WHAT
Residents’ Council Meeting First Tuesday of every month at 3:00 PM Auditorium Observe monthly Residents’ Council meetings. Each Council committee chair reports on the month’s activities of his/her committee. There is a management report after the meeting adjourns as well as an Open Forum for residents to ask questions or give comments after the meeting adjourns. This information is fully explained under the Residents’ Council in the Resident Handbook on page 13 (2022 edition).
Council Committees See schedules on resident website and bulletin board listings See locations on resident website and bulletin board listings Thirteen various committees are available for participation by all residents to attend.
Resident Town Hall Meeting Monthly on the 3rd Thursday of every month at 10:00 AM Erickson Conference Center Listen to a formal presentation by the Executive Team reporting new projects, updates and areas of concern that require future action. A Q&A period follows the presentation.
See specific 2023 dates.
Neighborhood Chats Monthly upon Announcement At a designated public place or space Meet with the Executive Director of Charlestown and the Executive Team in an informal setting where topics of concern are discussed with residents and questions may be presented. Comments or questions may also be emailed to: ccifeedback@erickson.com
See specific 2023 dates.
Dining Services Open House Feb., Apr, June, Aug, Oct, Dec, 2:00pm – 3:00 pm (upon announcement) at each restaurant Conversations with Dining at each restaurant.
See specific 2023 dates.
Dining Services Town Hall Meeting Jan., Mar., May, July, Sep., Nov. 2:00pm – 3:00 pm (upon announcement) Auditorium Listen to a formal presentation by the Dining Dept. team reporting what is happening. A question and answer period follow the presentation.
See specific 2023 dates.
General Services Town Hall Meeting Quarterly (upon announcement) Auditorium or Erickson Conference Center Listen to a formal presentation by the General Services team reporting new projects, updates and areas of concern that require future action. A Q&A period follows the presentation.
Security and EMS Services Insider Quarterly (Upon announcement) Auditorium or at a designated public place An informal setting where topics are discussed between the Security Leadership Team and residents.
Dietary Focus Group 2nd Thursday of each month at 9:00 AM Charlestown Square 116 Resident run, this is for those with dietary allergies, intolerance and/or medication issues. Not for personal consultations.