Last Updated on May 1, 2022
Communications
Customer Service Department
The General Services Department offers one phone number to meet your scheduling and information needs.
Hours: Monday - Friday, 8 AM - 4:30 PM
443-297-3783
Then select the number from the chart below. If you are unsure of the appropriate department, stay on the line or dial 0.
After hours, weekends and holidays:
Emergencies: Call Security Dispatch at 410-737-8806.
Non-emergencies: Call regular line at 443-297-3783 and leave a message. Any non-emergency calls that come in off-hours will be returned the next business day.
Please refrain from contacting Security for routine maintenance issues.
| 1. | Maintenance |
| 2. | Housekeeping |
| 3. | Reserved Parking and Pest Control |
| 4. | Guest Room Reservation - Carpet Cleaning - Storage Bin Reservation |
| 5. | Custom Interiors |
| 6. | Transportation - Campus Shuttle and Taxi Service |
| 7. | Grounds |
Contact General Services by email at: CCIWorkOrders@erickson.com for any of the listed requests. Email requests are checked during regular office hours, Monday - Friday, 8 AM to 4 PM.Â
There is a Work Order form on MyErickson in the Department Directory under General Services Maintenance Office.
Click Contact Me to fill in the work order request form there.
Obtaining a Printed Resident Directory
The Resident Directory is available as a printed copy on request at neighborhood lobby desks or online on My Erickson. Directories are printed in small batches.
Need Something Fixed?
Call the General Services Call Center at 443-29SERVE (297-3783) to let them know you need assistance. Use the options offered on their help line to narrow your requirement, and one of the three coordinators will schedule you for service during normal working hours. If...