Last Updated on March 22, 2023
Communications
Customer Service Department

The General Services Department offers one phone number to meet your scheduling and information needs.
Hours: Monday - Friday, 8 AM - 4:30 PM
443-297-3783
Then select the number from the chart below. If you are unsure of the appropriate department, stay on the line or dial 0.
After hours, weekends and holidays:
Emergencies: Call Security Dispatch at 410-737-8806.
Non-emergencies: Call regular line at 443-297-3783 and leave a message. Any non-emergency calls that come in off-hours will be returned the next business day.
Please refrain from contacting Security for routine maintenance issues.
1. | Maintenance |
2. | Housekeeping |
3. | Reserved Parking and Pest Control |
4. | Guest Room Reservation - Carpet Cleaning - Storage Bin Reservation |
5. | Custom Interiors |
6. | Transportation - Campus Shuttle and Taxi Service |
7. | Grounds |
Contact General Services to initiate a work order by email at: CCIWorkOrders@erickson.com for any of the listed requests. Email requests are checked during regular office hours, Monday - Friday, 8 AM to 4 PM.
There is a Work Order form on MyErickson in the Department Directory under General Services Maintenance Office.
Click Contact Me to fill in the work order request form there.


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