Last Updated on November 8, 2022
Customer Service Department
The General Services Department offers one phone number to meet your scheduling and information needs.
Hours: Monday - Friday, 8 AM - 4:30 PM
Then select the number from the chart below. If you are unsure of the appropriate department, stay on the line or dial 0.
After hours, weekends and holidays:
Emergencies: Call Security Dispatch at 410-737-8806.
Non-emergencies: Call regular line at 443-297-3783 and leave a message. Any non-emergency calls that come in off-hours will be returned the next business day.
Please refrain from contacting Security for routine maintenance issues.
|3.||Reserved Parking and Pest Control|
|4.||Guest Room Reservation - Carpet Cleaning - Storage Bin Reservation|
|6.||Transportation - Campus Shuttle and Taxi Service|
Contact General Services to initiate a work order by email at: CCIWorkOrders@erickson.com for any of the listed requests. Email requests are checked during regular office hours, Monday - Friday, 8 AM to 4 PM.
There is a Work Order form on MyErickson in the Department Directory under General Services Maintenance Office.
Click Contact Me to fill in the work order request form there.
June 24, 2022 Dear Charlestown Resident, Your safety and security is the primary responsibility for the Charlestown Security and Emergency Services Team. An important goal of ours is to ensure we can respond to your needs timely and responsibly in the event of an...
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