Last Updated on February 18, 2024

Home Care

Charlestown Home Care (Home Support and Home Health Care), located on campus in Brookside, is dedicated to providing quality care for our residents in the privacy of their own homes.  All Charlestown Home Support staff are licensed by the State of Maryland and are Charlestown employees.

Home Support and Home Health Care are listed on pages 25 of the Resident Handbook, 2022 in print or online under Resident Resources in MyErickson, which requires a password.

The updated 2023 List of Ancillary Fees was supplied as a handout in all cubbies in November 2022, and is available online under Resident Resources in My Erickson, or contact Home Support about available services and accompanying fees.


Kristen J. Aybar
Home Care Administrator

Office: 410-737-8825

Capri White-Coleman
Assistant Home Care Administrator

Office: 410-458-4708

Shannon Scranton
Manager, Home Care Clinical

Office: 410-737-8198

Home Support Services

For more information or to schedule a free consultation and discover how Charlestown’s home support services can help you enjoy a more independent life, please call us at 410-737-8801 or email

Conveniently located on-site at Charlestown.
Highly trained, easily accessible staff
Services are individualized to each person’s specific needs with the goal of remaining independent in their apartment home
We assume all responsibility for scheduling, workers’ compensation insurance, payroll taxes, and liability insurance

Expert Care for Peace of Mind
All home support staff have a complete background check, criminal investigation, drug screening, and service provider supervisory visits. Plus, the services provided by home support are bonded.

Experience You Can Trust
Charlestown is part of a network of communities with over 35 years of in senior health and well-being.

Dedicated to Compassionate Care
The mission of Charlestown home support is to provide the highest-quality compassionate care for residents and their families.
We work with you to enhance your well-being, helping to empower you and allowing you to thrive.

What Home Support Offers
Companionship and general household help, including:
Laundry/ironing Light housekeeping chores/organizing closets
Menu planning/shopping
Playing cards and other games/crafting and correspondence help
Packing/unpacking Walking around campus Wheelchair escorts

Assistance with personal daily living activities, ranging from 2-hour increments to 24-hour in-home care, including:
Bathing Dressing Meal preparation Medication reminders
Respite care Accompaniment to off-campus shopping, appointments, and airports

In-home nursing care, including:
Medication management Comprehensive health assessments
Safety monitoring Development of customized care plan

Home Health Care

We’re Here to Help. If you are ready to pursue home health care or you have long-term assistance, please call 410-737-8825. It will be our privilege to assist you. Home Health delivers a variety of medical, therapeutic, and social services in the most comfortable of settings—your home.

Highly trained, easily accessible staff right on campus
24/7 oversight by an on-call registered nurse case manager
Coordination of your care as you transition between the hospital, inpatient rehabilitation, visiting nurse service, and outpatient services.

Certified care is provided in your apartment home.
Our home healthcare team makes it possible to recuperate in the comfort and privacy of your own home, which research indicates could lead to your faster recovery.

Could reduce caregiver pressures for family members.
With certified home health, those closest to you can concentrate on providing you with love and support as you regain independence and become as self-sufficient as possible.

Medical risks are reduced.
When you receive care at home, you reduce the chances of contracting an infection, being re-hospitalized, or needing urgent care.

Home health care is budget-friendly.
Recovering at home is more affordable than inpatient hospitalization and other forms of care.
Plus, care is highly personalized to meet your exact needs.

You’ll remain more independent.
It’s easier to resume usual daily activities, visit with loved ones, and take an active role in your recovery when care takes place in your home.

Customized Home Health Care Services
We offer a wide range of services, which can be customized to meet your needs and goals. We’ll work with your physicians to enhance your well-being, helping you regain your maximum potential and attain your highest level of independence.

Skilled Nursing Care
Management of chronic medical conditions and diseases
Wound care, catheter care, and tube feeding
Medication and pain management
Case management, including coordination with your doctor and other providers
Monitoring and teaching for unstable diabetics
Medication management
Individual health assessments and integrated care plans

Skilled Rehabilitation
Physical therapy to restore and enhance muscle and limb function
Speech therapy to aid in cognitive, speech, and swallowing capabilities
Occupational therapy to improve the ability to perform daily activities

Home Health Aides
Home health aides offer assistance with daily living activities, including bathing, dressing, grooming, and meal preparation while you receive nursing care or therapy.

Social Services
Social services provide help with resolving social issues that are an impediment to the effective treatment of the patient’s condition or recovery.

Looking for Personal Care or Private Duty Services?

It’s a big decision. And when you choose carefully and correctly you get a big reward- peace of mind.
As you look at your different options, use this checklist to take notes and compare personal care or private duty providers. After you complete your research, call our Home Support Services office at 410-737-8838 x8801 to discuss the best care options for you and your loved one.


Agency hiring process includes screenings for certification and licensure verification checks, drug screenings and criminal background checks.

  • All caregivers have the appropriate licensure and insurance.
  • All aides are credentialed.
  • Aides’ RN supervisor evaluates the quality of care provided with on-site visits every 60 days.
  • All employees attend thorough orientation training, pass a skills competency test and receive a minimum of 12 hours a year of continuing education.
  • All employees are screened for TB, current with all required immunizations and bonded and insured by the employer.
  • All aides have specialized training in working with seniors.
  • Inclement weather policy is in place.
  • Coordinated care with primary care physician.
  • State income taxes, social security and other expenses are covered by agency.

Home Support Offers Compassionate Onsite Care

Home Support at Charlestown

Medication assistance and management: Daily medication reminders
Dignified assistance with personal care and household needs
Companionship for activities, dining and mobility assistance

Popular times now available starting the week of January 17, 2024:

2 hour daily, or 4 hour slots as little as 1 time/week, night shift and more!

More information

Questions? Contact Home Support office at 410-737-8801 or email

Home Care Has a New Assistant Home Care Administrator!

Capri White-Coleman has been promoted to this position at Charlestown from Riderwood Village, where she has served as the Assistant Home Support Manager since 2016. Stop by our office in the lower level of Brookside to welcome her! We are thrilled to have her join the team.

Compassionate onsite care offer this and more:

Medication assistance and management
Dignified assistance with personal care and household needs
Companionship for activities, dining and mobility assistance

Limited times available starting the week of December 3, 2023: 2 – 4 hours daily, once a week or more

Questions? Call Home Support at 410-737-8801 or email