Customer Service Department

Customer Service Line Closed in Observance of Martin Luther King Day

Please be advised that the General Services Call Center will be closed on Monday, January 15th in observance of Martin Luther King Day. The Call Center will reopen on Tuesday, January 16th at 8:00am. If you are calling after hours for a maintenance related emergency, please contact Security Dispatch at 410.737.8806.

For after-hours non-emergency maintenance requests, please call 443.29serve (443.297.3783) and leave a message. Your call will be returned, in the order in which it was received, on Tuesday, January 16th.

The General Services Department offers one phone number to meet your scheduling and information needs.
443-29SERVE (297-3783) You will hear prompts for the following services:

1. Maintenance
2. Housekeeping
3. Reserved Parking and Pest Control
4. Guest Room Reservation – Carpet Cleaning – Storage Bin Reservation
5. Custom Interiors
6. Transportation – Campus Shuttle and Taxi Service
7. Grounds

If you are unsure of the appropriate department, stay on the line or dial 0.

After hours, weekends and holidays: When the Customer Service line and other departments are closed, please call Security Dispatch at 410-737-8838 x8806, where you will receive immediate assistance for an emergency situation. Any non-emergency calls that come in during this time period will be returned, in the order in which they were received, when the office reopens.

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Contact General Services by email at: for any of the listed requests. Email requests are checked during regular office hours, Monday – Friday, 8 AM to 4 PM.

General Services Contacts

Michael Fischer, Director of General Services

Michael Fischer

Director of General Services
410-737-8838, ext 601-8814

Director of General Services Michael Fischer oversees all the departments listed below.

Scott Beyer

Scott Beyer

Assistant Director, General Services

Scott Beyer, Assistant Director of General Services, oversees Re-Occupancy, Project Management, Maintenance, Engineering and Grounds.