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Charlestown has uniformed safety and emergency services (SES) officers on duty twenty-four (24) hours a day, seven (7) days a week. The officers make periodic rounds throughout the campus. For your convenience, there is a Security Dispatcher on duty (24) hours a day, (7) days a week. You are welcome to contact them at 410-737-8806.

Campus Emergencies, Power Outages and Swift Reach

For those who do not know, Swift Reach is our automated phone system that can send recorded phone messages to all residents whose phone numbers are on record in the Resident Directory. If you are not listed in the Resident Directory you need to ask for a...

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Charlestown Dedicated Medication Disposal Day

The National Opioid Crisis continues to be a major health problem. We've learned that addiction can happen to anyone anywhere and we need to continually rid our medication cabinets of any drugs that are no longer needed or become outdated. In response, the...

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Resident Review of New Emergency Pendant

A resident happy to show off her new emergency pendant shared her review of it. The new pendant costs $105.00, which can be added to your bill. I bought it from Nancy Lyles, the dispatcher in the Security Office. The pendant is waterproof for shower use,...

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Be On the Lookout for Telemarketing Scams

The elderly are frequent targets of telemarketing frauds and sweepstakes scams. This type of fraud can include identity theft, fake check and wire transfer scams, investment and credit card fraud, and bogus online charitable solicitations. Your Charlestown...

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Gatehouse Operations FAQ

Gatehouse Frequently Asked Questions In light of recent events around the world, we are taking a conservative approach to enhance the safety and security of our community. We have reviewed our standard operating procedures with our security...

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Comprehensive Emergency Medical Program

Comprehensive Emergency Medical Program Charlestown implemented a comprehensive emergency medical program July 1, 2017. The new program allows Charlestown Safety and Emergency Services (SES) staff to consult with the Medical Center on-call...

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Alert Line

Alert Line As one of the many ways we try to keep residents informed, Charlestown has an Alert Line, 410-314-7944. This line is updated daily, Monday through Friday, and offers residents emergency information pertinent to the community. It is updated on...

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Beat the Heat

Security and Emergency Services (SES) offers suggestions from the Centers for Disease Control and Prevention (CDC) on precautions to take during extreme heat conditions. Did you know that extreme heat or heat waves occur when the temperature reaches...

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Charlestown’s Swift Reach Network Alerts

In case of emergencies: Depending on the circumstances of a situation, Charlestown Management may opt to provide information via the Swift Reach Network. This is an automated phone system that can send recorded phone messages to all residents who phone...

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