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Security
Charlestown has uniformed safety and emergency services (SES) officers on duty twenty-four (24) hours a day, seven (7) days a week. The officers make periodic rounds throughout the campus. For your convenience, there is a Security Dispatcher on duty (24) hours a day, (7) days a week. You are welcome to contact them at 410-737-8806.
Swift 911 Text Alert Program in Action
On August 6, 2019, there was a campus wide power outage at Charlestown. Once Security had an idea of what had happened, a text message was sent through the Swift 911 Emergency Text Alert Program, advising residents and staff that the power was...
Be Part of the Solution by Participating in a Safety Information Event on June 12
National Safety Month Safety Information EventJune 12, 201911:30 AM - 1 PMCross Creek Lobby | Fireside and Terrace Lounges The Safety & Security Committee and the Charlestown Security Staff will be recognizing National Safety Month by offering safety...
Step Safely into Spring
Every second of the day an older adult falls, making falls the number 1 cause of injuries and death in this age group.* Even though one in four older adults reports a fall, they are unlikely to mention this to their health care provider. At...
Campus Emergencies, Power Outages and Swift Reach
For those who do not know, Swift Reach is our automated phone system that can send recorded phone messages to all residents whose phone numbers are on record in the Resident Directory. If you are not listed in the Resident Directory you need to ask for a...
Charlestown Dedicated Medication Disposal Day
The National Opioid Crisis continues to be a major health problem. We've learned that addiction can happen to anyone anywhere and we need to continually rid our medication cabinets of any drugs that are no longer needed or become outdated. In response, the...
No, Miscrosoft is Not Calling You about a Virus
Charlestown’s Security & Emergency Services Department has received many calls about a scam alert that involves someone contacting you claiming to be from Microsoft, Apple or another well-known tech company. The caller tries to convince you to allow...
Resident Review of New Emergency Pendant
A resident happy to show off her new emergency pendant shared her review of it. The new pendant costs $105.00, which can be added to your bill. I bought it from Nancy Lyles, the dispatcher in the Security Office. The pendant is waterproof for shower use,...
Electronic Mobility Vehicle (EMV) Rules of the Road
Pedestrians always have the right of way. EMV’s are to be used for accessibility and mobility, not speed. Vehicles should not be operated faster than an average resident’s walking pace. Pass with courtesy, use your horn/bell, and ride on the right side of...
Be On the Lookout for Telemarketing Scams
The elderly are frequent targets of telemarketing frauds and sweepstakes scams. This type of fraud can include identity theft, fake check and wire transfer scams, investment and credit card fraud, and bogus online charitable solicitations. Your Charlestown...
AARP Warns of Tax ID Theft
AARP explains how to avoid and what to do if someone steals your Social Security number and uses it to file a fraudulent tax refund or to get a job. [pdf-embedder...
Vial-of-Life Program, Medical Orders for Life-Sustaining Treatment, and DNR Bracelets/Pendants
The Vial-of-Life provides a means by which every resident of Charlestown can ensure that the Charlestown Security and Emergency Services have up-to-date medical and personal information that they need when responding to a medical emergency. It...
Gatehouse Operations FAQ
Gatehouse Frequently Asked Questions In light of recent events around the world, we are taking a conservative approach to enhance the safety and security of our community. We have reviewed our standard operating procedures with our security...
Comprehensive Emergency Medical Program
Comprehensive Emergency Medical Program Charlestown implemented a comprehensive emergency medical program July 1, 2017. The new program allows Charlestown Safety and Emergency Services (SES) staff to consult with the Medical Center on-call...
AARP Fraud Network Warns Veterans Beware
As we honor those who have served our country this Veterans Day, know that scammers go to great lengths to target their money, their benefits, and their commitment to current and former soldiers. Safety and Security provides this message from AARP Fraud Alert Network....
BFPE Quarterly Sprinkler and Fire Alarm Testing
The Equifax Breach – What You Need to Know
An AARP Fraud Alert explains the ramifications of the Equifax breach on compromise of personal information.
Beware of Text Messaging Scams
Security and Emergency Services offers suggestions from AARP on avoiding text message scams that ask for credit card and other personal information.
Stairwell and Exit Safety
Charlestown Security and Emergency Services (SES) brings you a message on keeping stairwells and exits safe.
Hang Up on Tech Support Scams
Security and Emergency Services offers suggestions from AARP on avoiding Tech Support scams. [pdf-embedder url="https://ccicharlestown.org/wp-content/uploads/2017/08/Hang-Up-on-Tech-Support-Scams.pdf" title="Hang Up on Tech Support...
Beat the Heat
Security and Emergency Services (SES) offers suggestions from the Centers for Disease Control and Prevention (CDC) on precautions to take during extreme heat conditions. Did you know that extreme heat or heat waves occur when the temperature reaches...