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Customer Service Department

The General Services Department offers one phone number to meet your scheduling and information needs.
443-29SERVE (297-3783) You will hear prompts for the following services:

1. Maintenance
2. Housekeeping
3. Reserved Parking and Pest Control
4. Guest Room Reservation - Carpet Cleaning - Storage Bin Reservation
5. Custom Interiors
6. Transportation - Campus Shuttle and Taxi Service
7. Grounds

If you are unsure of the appropriate department, stay on the line or dial 0.

After hours, weekends and holidays: When the Customer Service line and other departments are closed, please call Security Dispatch at 410-737-8838 x8806, where you will receive immediate assistance for an emergency situation. Any non-emergency calls that come in during this time period will be returned, in the order in which they were received, when the office reopens.

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Contact General Services by email at: CCIWorkOrders@erickson.com for any of the listed requests. Email requests are checked during regular office hours, Monday - Friday, 8 AM to 4 PM.
 

There is a Work Order form on MyErickson in the Department Directory under General Services Maintenance Office.
Click Contact Me to fill in the work order request form. there

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