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Customer Service Department

The General Services Department offers one phone number to meet your scheduling and information needs.

Hours: Monday - Friday, 7 AM - 4:30 PM

443-297-3783

Then select the number from the chart below. If you are unsure of the appropriate department, stay on the line or dial 0.

After hours, weekends and holidays:

Emergencies: Call Security Dispatch at 410-737-8806.
Non-emergencies: Call regular line at 443-297-3783 and leave a message. Any non-emergency calls that come in off-hours will be returned the next business day.

 

Please refrain from contacting Security for routine maintenance issues.

1. Maintenance
2. Housekeeping
3. Reserved Parking and Pest Control
4. Guest Room Reservation - Carpet Cleaning - Storage Bin Reservation
5. Custom Interiors
6. Transportation - Campus Shuttle and Taxi Service
7. Grounds
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Contact General Services by email at: CCIWorkOrders@erickson.com for any of the listed requests. Email requests are checked during regular office hours, Monday - Friday, 8 AM to 4 PM.
 

There is a Work Order form on MyErickson in the Department Directory under General Services Maintenance Office.
Click Contact Me to fill in the work order request form. there

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