Swift 911 Text Alert Program in Action

On August 6, 2019, there was a campus wide power outage at Charlestown. Once Security had an idea of what had happened, a text message was sent through the Swift 911 Emergency Text Alert Program, advising residents and staff that the power was out throughout Campus, and they were seeking answers to the problem. Later we were advised that BGE was onsite and working on the problem, then that it was partially restored, and so on until all power was back.

If you have opted in for Swift 911 emergency text messaging and did not receive a text message on Tuesday, Aug. 6, please contact Security and Emergency Services at 410-737-8806. If you have not opted-in, please note that a cell phone (if it is charged) will work during power outages. Residents may chose to list a cell phone number for “Swift Reach only” (but not for listing in a public Charlestown phone directory.)

Recently, General Services has added the Swift911 Text Alert Program that allows them to notify you via text message (chat) in emergency situations, if you have a smartphone. Send a text message to 443-947-3474 by typing add.  You will receive a text message reply: Swift911: Thank you for registering for Charlestown Emergency Alerts.

One important preparedness step is to write down the information you need to contact your loved ones. Then, when your cell phone is drained of power and/or another electronic source of contact information is not available, you will be able to rely on your printed list.

Charlie Eichenlaub
Resident Council Communications Committee

Brookside Elevator Replacement Project Begins on July 8

On Monday, July 8, 2019, Otis Elevator Company will be on property to start the elevator replacement for Brookside, car #1. Work will take place, Monday through Friday, 6 AM – 6 PM.

The project completion for both elevators (one at a time) will take several months. We apologize in advance for any inconvenience this may cause.

Courtyard Crossing Men’s Room Closed

Men’s Room at Courtyard Crossing

Renovation: Tuesday, June 25th – Thursday, June 27th
Anticipated Completion: Friday, June 28th
Please use Maple Terrace or Fountain Hill Men’s Room
Thank you for your patience and understanding.

Free Shuttle to Catonsville Farmers’ Market Commences May 8

Shuttle Service to Catonsville Farmers Market
Located at  Christian Temple, 5820 Edmondson Ave
2nd and 4th Wednesday of the month
Departure: 10 AM
Return: 11:30 AM

The free shuttle service starts up again on Wednesday, May 8, 2019, followed by another visit on May 22. Although the days of the week are now the 2nd and 4th Wednesday of each month, hours will remain the same as last year, with departure from all main lobbies at 10 AM. The shuttle will stay at the market and depart for home at 11:30 AM. The market features locally raised produce, eggs, meats, breads, wine, honey, cheese and much more.

For more information on the market, visit the Catonsville Market website.
For more information on the shuttle, call  410-737-8838, x8448.
**Continued service throughout the spring, summer & fall will depend on participation**

Charlestown Transportation: We Are Driven by You

Over the past year, there has been a lot of discussion about how the shuttle service is not meeting all of the needs of our residents Here is what is being done to meet those needs.

• Campus shuttle hours and days have been expanded. Monday through Friday, 9:00 a.m.
– 7:00 p.m.; Saturday and Sunday, 11:00 a.m.
– 7:00 p.m.; Holidays, 9:00 a.m. – 7:00 p.m. (call for service).
• If you need on-campus service before or after scheduled hours, you just need to call shuttle dispatch. Before hours are 5:30 – 9:00 a.m., after hours are 7:00 – 10:45 p.m.
• Wheelchair shuttle service to and from RGN while Wilton Overlook is being constructed.
• Additional shuttles are used for services at Our Lady of Angels Chapel on Saturdays, Sundays, and special events.
• Supplemental on-campus shuttle service for Treasure Sale days.
• Spotlight Trip of the Month – a no-additional- cost day trip offered to different venues monthly.
• Arbutus Library/Senior Center on the third Monday of every month, which includes two separate pickup times: 11:30 a.m. from the library and 12:30 p.m. from the senior center.
• Catonsville Farmers Market (seasonal). First and third Wednesday of the month beginning in May. Driver waits for you.
• Arbutus Post Office, every Wednesday at 9:30 a.m. Driver waits for you.
• Giant Grocery Store and Wilkens Plaza stores.
Mondays, Wednesdays, and Fridays. 8:45 – 11:30 a.m. Last pickup on campus at 11:00 a.m.
• Weis Grocery, adjoining shopping center, Rite Aid, Kevin’s Salon: Tuesdays and Thursdays, 8:45 – 11:30 a.m. Last pickup on campus 11:00 a.m.; Saturday, 11:00 a.m. – 1:30 p.m., last pick up on campus 1:00 p.m.
• St. Agnes Hospital, Pine Heights Professional Bldg., Seton Bldg., Seton Imaging, St. Agnes Medical Center, 3350 Professional Center, Rheb’s, and Teresa’s Salon: Monday – Friday, 8:00 a.m. – 5:00 p.m. Pickups every hour at CCI. Last pick up at CCI is 4:00 p.m.
• 716, 720, and 724 Maiden Choice Lane Professional Bldgs.
• Lansdowne Elementary School once a week during school year (volunteers).
• First Tuesday of the month, “Around Town” tour for new residents.
• The shuttle averages 100 employees a day, which means they are not driving cars onto our campus, which would be added stress to our parking situation.

In addition to the above services, we provide quality sedan service anywhere in the Baltimore/Washington Metropolitan Area at a rate of $2.75 per mile. We also ensure that dialysis patients are taken to appointments on holidays and during inclement weather.

Our mission is to share our gifts to create a community that celebrates life. Your shuttle drivers and dispatcher strive every day to share their gifts with you and provide quality Transportation Services, which includes convenience, promptness, and courtesy of staff.

Dave Schuch Transportation Manager
April 2019

Complimentary Exterior Window Washing Begins April 1

Lean Building Services will clean exterior windows at Charlestown beginning Monday, April 1, running through Thursday, May 4, 2019. Working hours are weekdays, 8 AM – 4:30 PM.

In preparation for this project, please remove all items on or around window sills. Window washers will need to enter your apartment to access and clean exterior windows. If you are unable to be home, please contact the General Services Department at 443-297-3783, pressing option #4 to speak to Doris White to allow permission to enter your apartment.

If you would like interior windows cleaned, contact Housekeeping at 443-297-3783, pressing option #2 to schedule an appointment. The cost of this service is $10 per window.

Exterior Window Cleaning Schedule:

  April 1 – 5  Charlestown Square
  April 1 – 2  Caton Ridge; Harborview
  April 3 – 4  Chapel Court; Parkview
  April 5; 8 -10   St. Charles
  April 8 – 12  Cross Creek Station
  April 10 – 15  Herbert’s Run
  April 16 – 19  Brookside
  April 19; 22  Edgewood
  April 23 – 24  Fountain Hill
  April 25 – 26  Maple Terrace
  April 29  New Carroll
  April 30  Courtyard Crossing; Arborside; Greeentree Ct; Patapsco Crossing
  May 1   Caton Woods; Renaissance Gardens; Chapel; Gatehouse