Front Desks

Charlestown Front Desks

Fountain Hill (Building 1) Front Desk – 601-8320
Charlestown Square Front Desk – 601-8100
Cross Creek Station Front Desk – 601-8593
Courtyard Crossing (Building 7) Front Desk – 601-8355
St. Charles Front Desk – 601-8755
Continuing Care Front Desk – 601-8489
Assisted Living Front Desk – 601-8573

Each building desk provides many services. The following are some of the many transactions and services available at the Front Desk of each building:

• Visitor Check In
• Package Receipt
• Monthly Bill Drop (slot marked “Resident Payments”)
• Guest Room Keys
• Suggestion Box
• Notification of absence of 24 hours or more from Charlestown
• Copies & Faxes
• Access to Residents’ Council Information Binders

Forms Available at Front Desks

Away Forms (also available on MyErickson)
Pet Registration
Friends/Family Vehicle Registration (also available on MyErickson)
Mission Moments
Resident Directory Updates
Tech Tutors
Resident Key Request
Vial of Life
Change of Address
Hold Mail
Fax Cover Sheets
ELLIC / CCBC Registration (ELLIC registration form also available on this website)
Resident Information Update s