Front Desks

Charlestown Front Desks

Fountain Hill (Building 1) Front Desk – 410-737-8838, ext.601-8320
Charlestown Square Front Desk – 410-737-8838, ext.601-8100
Cross Creek Station Front Desk – 410-737-8838, ext.601-8593
Courtyard Crossing (Building 7) Front Desk – 410-737-8838, ext.601-8355
St. Charles Front Desk – 410-737-8838, ext.601-8755
Continuing Care Front Desk – 410-737-8838, ext.601-8489
Assisted Living Front Desk – 410-737-8838, ext.601-8573

Each building desk provides many services. The following are some of the many transactions and services available at the Front Desk of each building:

• Visitor Check In
• Package Receipt
• Monthly Bill Drop (slot marked “Resident Payments”)
• Guest Room Keys
• Suggestion Box
• Notification of absence of 24 hours or more from Charlestown
• Copies & Faxes
• Access to Residents’ Council Information Binders

Forms Available at Front Desks

Away Forms (also available on MyErickson)
Pet Registration
Friends/Family Vehicle Registration (also available on MyErickson)
Mission Moments
Resident Directory Updates
Resident Key Request
Vial of Life
Change of Address
Hold Mail
Fax Cover Sheets
ELLIC / CCBC Registration (ELLIC registration form also available on this website)
Resident Information Updates
EMV Registrations
Resident Vehicle Registration
Resident Contractor Registration
Authorization for Entry to Living Unit
Flex 20 Meal Plan/Change