Welcome, New Residents

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Getting Things Done

A great resource, full of good information!

Around the Town Tour

See the post offices, libraries, businesses, and restaurants in Catonsville & Arbutus.
shuttle

Pet Owner Guidelines

Check the Resident Handbook, Appendix E

dog

Swift Reach Network Alert

Swift Alert is the emergency alert system for Charlestown.

swift alert by phone image

Recurring Opportunities for Voicing Concerns

Events where residents have an opportunity to learn about what is going on in the community from staff and other residents Dates, times, and locations for these events can always be found on the monthly calendars, special events sheet, Channel 972, the Digital Scrolls in each lobby, My Erickson, and on this website.

WHO WHEN WHERE WHAT
Resident’s Council Meeting First Tuesday of every month at 7:30 PM Auditorium Observe monthly Resident Council meeting.  Each Council committee chair reports on the month’s activities of his/her committee. 15-minute question/comment period for residents at the end of the meeting.
Council Chats Periodic  Various Locations Meet with one or two Council members to bring up concerns or clarify any subject within the Charlestown community.
Resident Town Hall Meeting Periodic Erickson Conference Center Listen to a formal presentation by the Executive team reporting new projects,  updates, and areas of concern that require future action.  A question and answer period follows the presentation.
Conversations with Clara Monthly Various Locations Meet with the Executive Director of Charlestown and her executive team in an informal setting where topics of concern are discussed with residents.
Dining Services Town Hall Last Friday of the month at 11 AM and 2 PM Auditorium Learn what is happening with Dining Services.
Coffee with the Dining Managers Monthly Each Dining Room Join the dining room managers to learn about what’s happening in specific dining rooms and to talk about your issues and concerns with dining and meal planning.
General Services Town Hall Periodic, as announced Auditorium Listen to a formal presentation by the General Services team reporting new projects,  updates, and areas of concern that require future action.  A question and answer period follows the presentation.
Coffee with Security and EMS Services Quarterly Various Locations Meet with the Director of Security Services and EMS staff in an informal setting where topics of concern are discussed with residents.