Last Updated on August 11, 2025
CHUG Charlestown User Group

Co-Leader Ann MacKay
Co-Leader Hope Tillman
Ann MacKay started the Apple Charlestown User Group in March 2013 to offer monthly programs geared to Apple devices. Hope Tillman, a co-leader with Ann, started basic hands-on help with a Technology User Group for beginners and novice users of both Apple Mac/iOS products and PC/Android products. CHUG is both a registered Apple user group for residents with Apple products and a Windows/Android user group for residents with Windows and Android products.
CHUG meets monthly except for August and December.
The website is https://chug.info Check the website for the latest meeting announcement.
Google groups (CCI-CHUG@googlegroups.com) is used for a private email list for meeting announcements and other information. Call one of the leaders to get on the mailing list
This group is for residents who want to develop comfort with technology using laptops, computers, smartphones, tablets, and other devices. Learn something new or refresh your memory.
Basic help will be offered twice a month, and Apple programs on new applications and updates will continue once a month.
All events will be advertised on one flyer.
Contact Information: See the Resident Directory for contact information
Schedule | Times | Focus | Location |
---|---|---|---|
1st Monday | 11:00 AM – 12:00 PM | Apple Help | Brookside Classroom 1 |
2nd Monday | 11:00 AM – 12:00 PM | PC/Android Help | Brookside Classroom 1 |
CHUG table at CGO Expo September 2024
CHUG table at Fruits of our Labors September 2023
October CHUG Programs: Games

GAMES is the topic for the October CHUG meetings.
October 2 – Apple Devices 11:00 am Brookside Classroom 1
October 9 – Windows/Android 11:00 am Brookside Classroom 1
Hope Tillman offers in-person help for beginners and novice users although all users are welcome.
October 26 – Apple Devices using ZoomAI Companion is a generative AI-powered assistant from Zoom (for those with the paid version). It uses large language models from OpenAI, Anthropic, and Meta, and has also trained itself by listening in on thousands of meetings between Zoom employees. Some of its uses include:
• Summarizing... READ MORE. Link is on MyErickson under Clubs.
Please note the change from the third Thursday to the last Thursday due to Hope Tillman’s induction into the Maryland Senior Citizen Hall of Fame on October 19, 2023.
September CHUG Programs – Browsers vs. Search Engines
Browsers vs. Search Engines
Sept, 6, 2923 (Labor Day) – No programs
Sept. 11 – 11 AM Brookside Classroom 1
Sept. 21, 2023 – 1 PM ZOOM (ZOOM link is in mailing list correspondence.)

Wi-Fi Guides Available
The Charlestown wireless Internet service is available throughout Charlestown giving residents the freedom to use your devices anywhere campus-wide.
There are now four guides available on My EricksonMy Erickson is a resident portal. It is provided by Erickson Corporate and is managed by Charlestown staff, mainly Community Resources. See Portal. READ MORE and at the lobby desks to help residents add their devices to the Charlestown wireless network. Each resident has a private, secure Wi-FiWi-Fi is a family of wireless network protocols based on the IEEE 802.11 family of standards, which are commonly used for wireless networking and allow nearby devices to exchange data by radio waves. Wireless local area networks (WLAN) are widely used in the world to link laptop computers, tablet co... READ MORE network to connect Internet devices (for example, laptop, desktop, printer, etc.) A self-service portal is available to add devices to the wireless network as well as to change your wireless password.
Login Required
Go to #4 MyErickson
To find the guides on My EricksonMy Erickson is a resident portal. It is provided by Erickson Corporate and is managed by Charlestown staff, mainly Community Resources. See Portal. READ MORE, go to Resident Resources, then MyErickson. Click on CCI ConnectConnect or Charlestown or Erickson Connect Network is the name for the local telephone and Wi-Fi system at Charlestown. READ MORE toward the bottom of this section to find these guides in one document:
How to ConnectConnect or Charlestown or Erickson Connect Network is the name for the local telephone and Wi-Fi system at Charlestown. READ MORE Apple Devices to Resident NetworkA network consists of two or more computers that are linked in order to share resources (such as printers and CDs), exchange files, or allow electronic communications. The computers on a network may be linked through cables, telephone lines, radio waves, satellites, or infrared light beams. See also... READ MORE
How to ConnectConnect or Charlestown or Erickson Connect Network is the name for the local telephone and Wi-Fi system at Charlestown. READ MORE Android Devices to Resident NetworkA network consists of two or more computers that are linked in order to share resources (such as printers and CDs), exchange files, or allow electronic communications. The computers on a network may be linked through cables, telephone lines, radio waves, satellites, or infrared light beams. See also... READ MORE
How to ConnectConnect or Charlestown or Erickson Connect Network is the name for the local telephone and Wi-Fi system at Charlestown. READ MORE Windows 10 Devices to Resident NetworkA network consists of two or more computers that are linked in order to share resources (such as printers and CDs), exchange files, or allow electronic communications. The computers on a network may be linked through cables, telephone lines, radio waves, satellites, or infrared light beams. See also... READ MORE
How to ConnectConnect or Charlestown or Erickson Connect Network is the name for the local telephone and Wi-Fi system at Charlestown. READ MORE Windows 11 Devices to Resident NetworkA network consists of two or more computers that are linked in order to share resources (such as printers and CDs), exchange files, or allow electronic communications. The computers on a network may be linked through cables, telephone lines, radio waves, satellites, or infrared light beams. See also... READ MORE
How to ConnectConnect or Charlestown or Erickson Connect Network is the name for the local telephone and Wi-Fi system at Charlestown. READ MORE Headless Devices to PortalPortal is a term, generally synonymous with "gateway," for a World Wide Web site that is or proposes to be a major starting site for users when they get connected to the Web or that users tend to visit as an anchor site. At Charlestown, a separate network (CCI-Portal) is used for "headless" devices ... READ MORE NetworkA network consists of two or more computers that are linked in order to share resources (such as printers and CDs), exchange files, or allow electronic communications. The computers on a network may be linked through cables, telephone lines, radio waves, satellites, or infrared light beams. See also... READ MORE
How to Enable Wi-Fi CallingWi-fi-calling is a service that allows users to make and receive phone calls and send text messages over a Wi-Fi connection, instead of using a cellular signal: READ MORE on Android and Apple Phones
For devices that do not support 802.1x authentication or headless devices such as digital assistants, printers, smart TVs, etc. you will need to register the device in the Self-Service PortalPortal is a term, generally synonymous with "gateway," for a World Wide Web site that is or proposes to be a major starting site for users when they get connected to the Web or that users tend to visit as an anchor site. At Charlestown, a separate network (CCI-Portal) is used for "headless" devices ... READ MORE to be granted access to the NetworkA network consists of two or more computers that are linked in order to share resources (such as printers and CDs), exchange files, or allow electronic communications. The computers on a network may be linked through cables, telephone lines, radio waves, satellites, or infrared light beams. See also... READ MORE.