Last Updated on August 11, 2025

CHUG Charlestown User Group

Co-Leader Ann MacKay
Co-Leader Hope Tillman

The Charlestown User Group or CHUG is a community technology group for residents who use Apple, Windows, or Android devices. Whether you have a computer (Mac or Windows), iPhone or iPad, Android phone, or Fire tablet, CHUG offers a place to learn and share. 

Ann MacKay started the Apple Charlestown User Group in March 2013 to offer monthly programs geared to Apple devices. Hope Tillman, a co-leader with Ann, started basic hands-on help with a Technology User Group for beginners and novice users of both Apple Mac/iOS products and PC/Android products. CHUG is both a registered Apple user group for residents with Apple products and a Windows/Android user group for residents with Windows and Android products. 

CHUG meets monthly except for August and December.

 

 

The website is https://chug.info Check the website for the latest meeting announcement.

Google groups (CCI-CHUG@googlegroups.com) is used for a private email list for meeting announcements and other information.  Call one of the leaders to get on the mailing list

This group is for residents who want to develop comfort with technology using laptops, computers, smartphones, tablets, and other devices. Learn something new or refresh your memory.

Basic help will be offered twice a month, and Apple programs on new applications and updates will continue once a month.

All events will be advertised on one flyer.

Contact Information: See the Resident Directory for contact information

Schedule Times Focus Location
1st Monday 11:00 AM – 12:00 PM Apple Help Brookside Classroom 1
2nd Monday 11:00 AM – 12:00 PM PC/Android Help Brookside Classroom 1

 

CHUG 2024 CGO Expo

CHUG table at CGO Expo September 2024

CHUG table at Fruits of our Labors September 2023

October CHUG Programs: Games

GAMES is the topic for the October CHUG meetings.

October 2 – Apple Devices                 11:00 am Brookside Classroom 1

October 9 – Windows/Android           11:00 am Brookside Classroom 1

Hope Tillman offers in-person help for beginners and novice users although all users are welcome.

October 26 – Apple Devices using Zoom. Link is on MyErickson under Clubs.

Please note the change from the third Thursday to the last Thursday due to Hope Tillman’s induction into the Maryland Senior Citizen Hall of Fame on October 19, 2023.

Wi-Fi Guides Available

Wi-Fi Guides are in a single document.

The Charlestown wireless Internet service is available throughout Charlestown giving residents the freedom to use your devices anywhere campus-wide.

There are now four guides available on My Erickson and at the lobby desks to help residents add their devices to the Charlestown wireless network.  Each resident has a private, secure Wi-Fi network to connect Internet devices (for example, laptop, desktop, printer, etc.) A self-service portal is available to add devices to the wireless network as well as to change your wireless password.

Login Required

Go to #4 MyErickson

To find the guides on My Erickson, go to Resident Resources, then MyErickson.  Click on CCI Connect toward the bottom of this section to find these guides in one document:

How to Connect Apple Devices to Resident Network
How to Connect Android Devices to Resident Network
How to Connect Windows 10 Devices to Resident Network
How to Connect Windows 11 Devices to Resident Network
How to Connect Headless Devices to Portal Network
How to Enable Wi-Fi Calling on Android and Apple Phones

For devices that do not support 802.1x authentication or headless devices such as digital assistants, printers, smart TVs, etc. you will need to register the device in the Self-Service Portal to be granted access to the Network.