There has been a small but important update to the entry process for our Memory Care neighborhood.

To improve response time, we have installed a new red pull lever at the Memory Care entrance. This system is designed to provide a faster and more reliable signal to our team when someone is waiting to enter.

The previous doorbell setup had become inconsistent and, at times, problematic. Our goal with this change is to ensure a more secure communication loop and a timelier staff response.

How it works:

When you arrive, please pull the red lever down.
This action immediately alerts our team that someone is at the door.
Once a staff member arrives and opens the door, they will push the lever back up to reset the system.

We are confident this improvement will create a smoother and more dependable entry experience while maintaining the safety and security of our residents. As always, please do not hesitate to reach out with any questions or feedback.

~Max Mendelzon, Director of Continuing Care~