Last Updated on August 9, 2022

The Apple Charlestown User Group and the Technology User Groups leaders are joining forces to serve residents with their technology training needs. See listing under CHUG (Charlestown User Group).

Technology Users Group

This group is for residents who want to develop comfort with technology using laptops, computers, smartphones, tablets, and other devices. Learn something new or refresh your memory.

Technology Users Group
SCHEDULE TIME LOCATION
1st Monday – Apple (iPhone, iPad, MAC, watch, etc.) 11:00 AM – 12:00 PM [TIME] Brookside Classroom 1
2nd Monday – PC, Android devices 11:00 AM – 12:00 PM [TIME] Brookside Classroom 1

 
Since the first Monday in September is Labor Day, the September meeting will be for both Apple and PC users. There will be no PC group meeting in December and no Apple group meeting in January.

Wi-Fi Guides Available

Wi-Fi Guides are in a single document.

The Charlestown wireless Internet service is available throughout Charlestown giving residents the freedom to use your devices anywhere campus-wide.

There are now four guides available on My Erickson and at the lobby desks to help residents add their devices to the Charlestown wireless network.  Each resident has a private, secure Wi-Fi network to connect Internet devices (for example, laptop, desktop, printer, etc.) A self-service portal is available to add devices to the wireless network as well as to change your wireless password.

To find the guides on My Erickson, go to the User Guide, then IT. 

How to Connect Apple Devices to Resident Network
How to Connect Android Devices to Resident Network
How to Connect Windows 11 Devices to Resident Network
How to Connect Headless Devices to Portal Network
How to Enable Wi-Fi Calling on Android and Apple Phones

For devices that do not support 802.1x authentication or headless devices such as digital assistants, printers, smart TVs, etc. you will need to register the device in the Self-Service Portal to be granted access to the Network.