Last Updated on October 24, 2021
1. Need Something Fixed or Repaired? Updated General Services contact instructions are on our website with the current hours under General Services Communications. An updated posting will be in the November Sunburst, advising residents to call the Computer Services phone for Internet issues.
2. Reoccurring Opportunities for Voicing Concerns: Found listed under the above in Campus Info>Getting Things Done and New Residents. All info is now under review, and the next posting will be whenever these types of gatherings will convene again. In the meantime, there is a stream-lined version of existing events on the website and the Council Communication Form icon on our website can be used at any time to alert the Council to a problem. Also, the Administration is welcoming comments, and to send them to ccifeedback@erickson.com
3. Resident Directory Info: The Hard-copy version is currently under new construction, which includes the e-directory. A short directive in the Blog Section of our website by entering the subject in the “Search” block. The hard-copy Resident Directory, including the e-copy, was just published in October, with residents living in CC included under WO and CW. Any changes should be directed to the Res. Life Asst. at Ext. 601-8230. An alternative, My Erickson version, is self-correcting with help from the How-To-Guides under Resident Resources. Keep in mind, only residents registered on ME are included.
4. Swift Reach: The latest version is on the website on the Home page, at the bottom left, under the Alert Line info, shown in Blue and includes Swift 911. There is a red Emergency Info icon on the website Home Page that opens to include this info also. The full article, including photos, was in the October Sunburst.
5.BCF: Jewelry showcase in the Cross Creek lobby is doing very well with over $3,000 so far this month. The Oct. 12 Treasures Unlimited Sidewalk Sale and Coat Sale made $680 for BCF. On November 9 we have a Holiday Sidewalk Sale scheduled, and we will have the Shortline Showcase during the month of December to sell holiday and gift items with all proceeds to BCF. Treasure stores are open at regularly scheduled hours. Treasure Sales and collections are still suspended. Memory Walk Brick orders can be placed for the Fall Ceremony.
6. Community Resources: Again, hard-copy Resident Directory changes should be directed to the Res. Life Asst. at Ext. 601-8230. Brittany will handle from there, for now. Rose Sands continues to ask Groups/Clubs to confirm their current meeting rooms and times and asks Council Committees to continue to urge their members and others to add photos to their ME profiles. The CCI website has directions for this under “Tech Help”. Also, feedback to the Administration can be sent by using the Admin Office “Contact Me” icon on ME.
7. Medical Center: It is strongly suggested that masks be worn outside the apartment as much as possible. Masks are still required in certain settings, including the Medical Center and crowds of over 30 people. The flu shots were successful with only a few left at the Med.Center. Booster vaccines are scheduled for Tuesday at the Fireside Lobby by appointment. Check out Erickson Advantage Medicare Supplement Insurance for special Charlestown benefits as the Open Enrollment period for Medicare approaches. Sign up for the Care Path Program, even though you may have your own doctor off-campus, in case of emergencies. Check CC visitation limits before you go.
8. Move-out Process at End of Life: Found permanently on our website in the Blog area. The article, including the need for an “Authorization for Entry to Living Unit” form, was approved by Finance and is published in the October Sunburst. Look for a similar Transition Process article in the November Sunburst and now posted on our resident website.
9. Housekeeping has suspended resident apartment cleaning service until further notice to concentrate on public spaces due to staff shortages. Home Support Services want to remind residents that they can help with laundry, pet care, and meal delivery services among the many other services offer. They have hired a handful of new staff as they continue to focus on caregiver consistency and have started check-in visits with residents to follow up on the care experience. They have a new Asst. Administrator of Home Care, Brandie Simons, and she will specifically oversee the Home Support Department.
Extras: Visitors, Vendors, and Staff should all be masked. Staff shortages are still affecting all departments, and HR is hard at work to recruit. Dining has made several changes on our daily meals and a letter describing what’s happening was distributed this week. GS reminds us to have precise Apartment numbers and building names, especially, on our address label on all orders to be delivered, especially during the upcoming Holiday season. Under the what can happen next category, Caton Woods’ is being disinfected for Legionella. Stay turned for the Admin update on Monday at 10 AM.
Charlie Eichenlaub
Communications Committee