Last Updated on January 23, 2022
1. Need Something Fixed or Repaired? Updated General Services contact instructions are on our website with the current hours under General Services Communications. A posting was in the November Sunburst, advising residents to call the Computer Services phone for Internet issues.
2. Reoccurring Opportunities for Voicing Concerns: Found listed under the above in Campus Info>Getting Things Done and New Residents. All info is now under review, and the next posting will be whenever these types of gatherings will convene again. In the meantime, there is a stream-lined version of existing events on the website and the Council Communication Form icon on our website can be used at any time to alert the Council to a problem. Also, the Administration is welcoming comments, and to send them to ccifeedback@erickson.com
3. Resident Directory Info: The Hard-copy version is currently under re-construction, which includes the e-directory. A short directive in the Blog Section of our website by entering the subject in the “Search” block. The recent hard-copy Resident Directory, including the e-copy, was issued this month, with residents living in CC included under WO and CW. Any changes should be directed to the Res. Life Asst. at Ext. 601-8230. An alternative, My Erickson version, is self-correcting with help from the How-To-Guides under Resident Resources.
4. Swift Reach: The latest version is on the website on the Home page, at the bottom left, under the Alert Line info, shown in Blue and includes Swift 911. There is a red Emergency Info icon on the website Home Page that opens to include this info also. The full article, including photos, was in the October Sunburst. A new AlertMedia System will replace this next year, but all info should be carried over at that time.
5.BCF: 11/9 Holiday sale made $880, October Jewelry Showcase made $5,693, and we will have the Shortline Showcase during the month of December to sell holiday and gift items with all proceeds to BCF. Approaching the Holiday shopping season, a fun family engagement is through our Amazon Smile “Charlestown Community” arrangement.
An Amazon Smile how-to, step-by-step posting is on our website under Giving>Benevolent Care, and also in ME under Donate. Treasure stores are open at regularly scheduled hours. Treasure Sales and collections are still suspended. Memory Walk Fall Ceremony will be Monday, 11/22 at 10am in the Chapel.
6. Community Resources: Hard-copy Resident Directory changes should be directed to the Res. Life Asst. at Ext. 601-8230. Brittany will handle from there, for now. Rose Sands continues to ask Groups/Clubs to confirm their current meeting rooms and times and asks Council Committees to continue to urge their members and others to add photos to their ME profiles. The CCI website has directions for this under “Tech Help”.
7. Medical Center: Booster vaccines and flu shots were successful with only a few flu shots left at the Med.Center. It is strongly suggested that masks be worn outside the apartment as much as possible. Masks are still required in certain settings, including the Medical Center and crowds of over 30 people. Check out Erickson Advantage Medicare Supplement Insurance for special Charlestown benefits, as the Open Enrollment period for Medicare continues until 12/7. Sign up for the Care Path Program, even though you may have your own doctor off-campus, in case of emergencies. There are no CC visitation limits at this time.
8. Move-out Process at End of Life: Found permanently on our website in the Blog area. The article, including the need for an “Authorization for Entry to Living Unit” form, was approved by Finance and was published in the October Sunburst. A similar Transition Process article is in the November Sunburst and now posted on our resident website.
9. Housekeeping has suspended resident apartment cleaning service until further notice to concentrate on public spaces due to staff shortages. Home Support Services want to remind residents that they can help with laundry, pet care, and meal delivery services among the many other services offered as shown on our website under Home Support.
Extras: Staff Appreciation raised $275,553, sadly down from $289,060 last year. Visitors, Vendors, and Staff should all be masked. Staff shortages are still affecting all departments, and HR is hard at work to recruit. Dining buffets at restaurants continue. IL sales are on target for the year to replenish our capacity, and Ryan McClure is the new Sales Mgr. coming from Riderwood. GS reminds us to have precise Apartment numbers and building names, especially, on our address label on all orders to be delivered, especially during the upcoming Holiday season.
Happy Thanksgiving!
Charlie Eichenlaub
Communications Committee