Last Updated on June 5, 2020

Effective Thursday, June 4, 2020, residents are now able to collect their own U.S. Postal Service and cubby mail as part of the administration’s Safer at Home phase 1 reopening plan. The following process has been instituted:

• Residents whose last name begins with A thru F are invited to collect their mail on Monday and Thursday between 8:00 a.m. and 7:00 p.m.
• Residents whose last name begins with G thru N are invited to collect their mail on Tuesday and Friday between 8:00 a.m. and 7:00 p.m.
• Residents whose last name begins with O thru Z are invited to collect their mail on Wednesday and Saturday between 8:00 a.m. and 7:00 P.M.

Be advised that the mailbox area will be temporarily closed when the postal carrier is making his or her delivery, and the area will be thoroughly disinfected immediately after they depart. Additional disinfecting will also take place every two hours each day. Hand sanitizing stations will be installed at the entrance to this area for your use. Since social distancing is vital to our infection prevention efforts, directional signs and floor appliques will be posted and a mail area attendant will be on duty to assist you. Please follow these directional and social distancing guides when approaching and entering the mailbox area. We request that you do not congregate or socialize in this area to allow others to retrieve their mail. If you see a large line, please come back at a later time.

The postal carriers will retrieve all outgoing mail from outgoing mailboxes daily. We will no longer be picking up green outgoing mail bags from your door. At this time we request that all monthly Charlestown bill payments be dropped in an outgoing mailbox with a stamp or that you sign up for on-line bill pay. During our Phase 1 reopening, if you are unable to collect your own U.S. mail, please contact the front desk of your residential building. We will make arrangements with you to deliver your mail to your doorstep once a week, based on your apartment address.

Residents can put outgoing campus mail  in the campus mail basket in each lobby desk area on their assigned mail pickup day.

If you have questions, please call administration.