Last Updated on April 5, 2020
Over the next 2 weeks Charlestown’s concierge team will provide apartment home delivery of mail twice a week for all residents. In our ongoing efforts to prevent the spread of the COVID19, we ask that you not come to the lobby for incoming or outgoing mail of any kind.
INCOMING MAIL
Standard mail, as well as cubby mail, will be delivered in a bag that is hung on your door handle. For everyone’s protection, the mail bags cannot be reused for mail delivery. Starting Friday, April 3, 2020, mail will be delivered to each resident’s door according to the following schedule:
| Resident Apartment Location | Mail Days |
|---|---|
| Fountail Hill (1), Maple Terrace (2), New Carroll (4 & 5), Courtyard Crossing (7), Arborside (8), Greentree Court (9) & Edgewood |
Friday & Tuesday |
| Chapel Court, Parkview, Harborview, Caton Ridge & St. Charles |
Saturday & Wednesday |
| Brookside & Herbert’s Run | Monday & Thursday |
PACKAGES
The concierge team will continue to deliver all packages and over-sized envelopes, including prescriptions and perishables, to your door within 24 hours of receiving them.
OUTGOING MAIL
Early in the week of April 6, 2020, a green bag will be delivered to each resident for use for outgoing mail, including stamped and campus mail (such as monthly payments directed to the Finance Office.) Hang bag with outgoing mail by 11 AM, on your designated mail day (see above.) Keep green bag to reuse it for future outgoing mail.
Stamped mail will be given to the U.S. Postal Service. Make sure to affix proper postage. Stamps can be ordered and purchased from the campus store by calling the front desk.