There has been a small but important update to the entry process for our Memory Care neighborhood.

To improve response time, we have installed a new red pull lever at the Memory Care entrance. This system is designed to provide a faster and more reliable signal to our team when someone is waiting to enter.

The previous doorbell setup had become inconsistent and, at times, problematic. Our goal with this change is to ensure a more secure communication loop and a timelier staff response.

How it works:

When you arrive, please pull the red lever down.
This action immediately alerts our team that someone is at the door.
Once a staff member arrives and opens the door, they will push the lever back up to reset the system.

We are confident this improvement will create a smoother and more dependable entry experience while maintaining the safety and security of our residents. As always, please do not hesitate to reach out with any questions or feedback.

~Max Mendelzon, Director of Continuing Care~

Due to an uptick in Covid and other respiratory illnesses specifically within Continuing Care, we are now highly recommending visitors to wear a surgical mask at all times within all of Continuing Care. We currently have an uptick in cases in our Wilton Overlook neighborhoods.

If you are in need of a mask, please do not hesitate to request one at either front desk. With the health and well-being of our residents as our highest priority, we kindly ask for your partnership in taking extra precautions during visits.

Visitation Guidelines:

• Please refrain from visiting if you are actively sick with any respiratory illness.
• If you test positive for Covid or Influenza, please do not visit for at least 7 days. If you remain symptomatic after day 7, we ask that you extend your time away to 10 days.
• If you absolutely must visit while experiencing symptoms, we ask that you be mindful of all residents and wear a mask at all times to limit the spread of illness.
• We are kindly requesting all visitors at this time to mask while in continuing care buildings.

We will keep residents and families informed if any specific neighborhoods within the continuing care enter outbreak status. Our team continues to follow best practices in infection prevention, treatment, and quarantining of staff and residents when appropriate.

We appreciate your patience, understanding, and ongoing partnership in helping us protect the health of both our residents and staff.

Max Mendelzon, Director of Continuing Care