Last Updated on March 5, 2025
Communications
Customer Service Department

The General Services Department offers one phone number to meet your scheduling and information needs.
Hours: Monday - Friday, 8 AM - 4:30 PM
443-297-3783
After hours, weekends and holidays:
Emergencies: Call Security Dispatch at 410-737-8806.
Non-emergencies: Call regular line at 443-297-3783 and leave a message. Any non-emergency calls that come in off-hours will be returned the next business day.
Please refrain from contacting Security for routine maintenance issues.
Contact General Services to initiate a work order by email at: CCIWorkOrders@erickson.com for any of the listed requests. Email requests are checked during regular office hours, Monday - Friday, 8 AM to 4 PM.
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Comcast Phone Script
Gregory Johnson, Manager, Communications, has created this script to use when contacting Comcast...


Here are the instructions for the landline telephone system.
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