Last Updated on December 13, 2025
Resident Life
Jill Clippinger
Resident Life Director
410-737-8838 x8608
jill.clippinger@erickson.com
Cross Creek
Deanna Booker
Resident Life Administrative Assistant
410-737-8838 x8230
deanna.booker@erickson.com
Cross Creek
Community Resources
For Mary Evans and anyone in Community Resources, use the group email: CCICommunityResources@erickson.com
Mary Evans
Community Resources Manager
410-737-8838 x601-8558
Brookside, Terrace Level
Brittany Owens
Lead Community Resources Coordinator
410-737-8838 x601-8570
Brookside, Terrace Level
Amber Parks
Community Resources Coordinator
410-737-8838 x601-8172
Brookside, Terrace Level
Nadine Rebeiro
Volunteer Coordinator
410-737-8838 x601-8133
Brookside, Terrace Level
Jennifer Tillett
Concert Coordinator
410-737-8838 x601-8577
Brookside, Terrace Level
Resident Services Coordinators
Resident Services Coordinators are professionals who can support you during a difficult time. They offer counseling for handling anxiety, depression, stress management, coping, cognitive changes, grief and bereavement, caregiver stresses, crisis intervention, and more. Additionally, they can help in advance care planning, including advance directives, living wills, financial power of attorney documents, and end-of-life decision-making.
The commitment to coordinated care allows our resident services providers to best serve you, your loved one, and your family members during what can sometimes be complex transitions.
A Resident Services Coordinator is assigned to each residential building.
*Please call first to book an appointment.
Lisa Roeder, MSW, LCSW-C
Manager, Resident Services
Cross Creek Lobby
601-8057
lisa.roeder@erickson.com
Erica Darby
Resident Services Coordinator
Office: Near Terrace Café
410-737-8819
601-8819
erica.darby@erickson.com
Fountain Hill (Building 1)
Maple Terrace (Building 2)
Edgewood (Building 3)
New Carroll (Buildings 4 & 5)
Courtyard Crossing (Building 7)
Arborside (Building 8)
Greentree Court (Building 9)
Parkview
Harborview (floors 4, 5, & 6)
Andrea Lanasa, LBSW
Resident Services Coordinator
Office: St Charles – 1st floor near St. Charles Desk
410-737-8816
601-8816
andrea.lanasa@erickson.com
Herbert’s Run
St. Charles
Harborview (floors 1, 2, & 3)
Victoria Marie Shirley, LMSW, BSW
Resident Services Coordinator
Office: Brookside T Level
410-737-8804
Ext. 601-8804
victoria.shirley@erickson.com
Brookside
Caton Ridge
Chapel Court
Violet Johnson
Intermissions Program Coordinator
Office: Caton Ridge 302
601-3500
violet.johnson@erickson.com
Intermissions Program