Last Updated on April 19, 2024
Resident Life
![Karen Leighton](https://ccicharlestown.org/wp-content/uploads/2022/05/KarenLeighton2022.png)
Karen Leighton
Resident Life Director
410-737-8838 x8608
Karen.Leighton@erickson.com
Cross Creek
![](https://ccicharlestown.org/wp-content/uploads/2022/05/booker_deanna.png)
Deanner Booker
Resident Life Administrative Assistant
410-737-8838 x8230
deanna.booker@erickson.com
Cross Creek
Community Resources
![Mary Evans, Community Resources Manager](https://ccicharlestown.org/wp-content/uploads/2022/05/mary-evans-2022.png)
Mary Evans
Community Resources Manager
410-737-8838 x8558
Mary.Evans@erickson.com
Brookside, T-Level
![Rose Sands](https://ccicharlestown.org/wp-content/uploads/2022/05/owens_brittany-2022.png)
Brittany Owens
410-737-8838 x8570
Brittany.Owens@erickson.com
Brookside, T-Level
![Jennifer Tillett](https://ccicharlestown.org/wp-content/uploads/2022/12/Allison-Chlada-1.png)
Allison Chlada
Volunteer Program Coordinator
410-737-8838 x8133
Allison.Chlada@erickson.com
Brookside Terrace Level
![Jennifer Tillett](https://ccicharlestown.org/wp-content/uploads/2024/04/amber-parks.jpg)
Amber Parks
Community Resources Coordinator
410-737-8838 x8172
Amber.Parks@erickson.com
Brookside Terrace Level
![Jennifer Tillett](https://ccicharlestown.org/wp-content/uploads/2022/05/Jennifer-Tillett-2022.png)
Jennifer Tillett
Resident Services Coordinators
Resident Services Coordinators are professionals who can support you during a difficult time. They offer counseling for handling anxiety, depression, stress management, coping, cognitive changes, grief and bereavement, caregiver stresses, crisis intervention, and more. Additionally, they can help in advance care planning, including advance directives, living wills, financial power of attorney documents, and end-of-life decision-making.
The commitment to coordinated care allows our resident services providers to best serve you, your loved one, and your family members during what can sometimes be complex transitions.
A Resident Services Coordinator is assigned to each residential building.
*Please call first to book an appointment.
![Patti Santoni, Director of Philanthropy](https://ccicharlestown.org/wp-content/uploads/2020/12/lisaroeder-1-816x1024.jpg)
Lisa Roeder, MSW, LCSW-C
Manager, Resident Services
Cross Creek Lobby
601-8057
lisa.roeder@erickson.com
![Emily Fowler](https://ccicharlestown.org/wp-content/uploads/2020/12/robincampbell-1.jpg)
Resident Services Coordinator
Office: Near Terrace Café
410-737-8819
601-8819
Fountain Hill (Building 1)
Maple Terrace (Building 2)
Edgewood (Building 3)
New Carroll (Buildings 4 & 5)
Courtyard Crossing (Building 7)
Arborside (Building 8)
Greentree Court (Building 9)
Parkview
Harborview (floors 4, 5, & 6)
![Emily Fowler](https://ccicharlestown.org/wp-content/uploads/2020/12/andrealanasa-1.jpg)
Resident Services Coordinator
Office: St Charles – 1st floor near St. Charles Desk
410-737-8816
601-8816
Herbert’s Run
St. Charles
Harborview (floors 1, 2, & 3)
![Patti Santoni, Director of Philanthropy](https://ccicharlestown.org/wp-content/uploads/2020/12/VictoriaMarieShirley-1.jpg)
Victoria Marie Shirley, BSW, MSW
Resident Services Coordinator
Office: Brookside T Level
410-737-8804
Ext. 601-8804
Brookside
Caton Ridge
Chapel Court
![Emily Fowler](https://ccicharlestown.org/wp-content/uploads/2024/04/violet_johnson_lg.png)
Violet Johnson
Intermissions Program Coordinator
Office: Caton Ridge 302
601-3500
Intermissions Program