President Stephanie Leddy called the regular meeting of the Residents’ Council [the Council] to order at 3:00 pm on Tuesday June 2, 2026.  Sixty-six (66) residents attended in addition to Don Grove, Executive Director; Laura Rye, Associate Executive Director; Rachel Susio, Philanthropy; Paul Edelman, Director Dining Services; David Schneyer, Finance Director; Jason Dennis, General Services Director; and Stephen Miller, Assistant General Services Director.

Moment of Silence
The Council observed a moment of silence for those who have passed away.

Minutes
Minutes of the May 5, 2026 meeting of the Residents’ Council meeting were approved. 

Mission Moment
Honorees:  Kathleen Stewart, Barbara Wilcox, Fontaine & Ellen Bell, Susan Ng-Reardon
Honored By: Deborah Richards

Deborah Richards celebrates five of her friends and neighbors, whose frequent attention to her needs helped her to survive after her foot injury. She is grateful to Kathleen Stewart for lending her own rollator and helping to assemble Deborah’s new one, to borrow Wilcox for ordering, picking up, and warming daily meals, to Fontaine and Ellen Bell for picking up supplies from the grocery store, and Susan Regent for running errands and her returning her wheelchair to the medical center, Deborah states their caring, friendliness, responsibility, and enthusiasm was more than expected and very much appreciated. Being surrounded by wonderful people who are willing to help in the time of need, Deborah concludes it’s one of the many reasons I’m glad I chose Charlestown for my home for life.

Honoree: Jack Flood
Honored By: Patricia Reed

Patricia Reed honors Jack Flood for a long overdue mission moment. Jack took Pat to her dialysis center for one week after her hospital stay. On Monday, Wednesday, and Friday, he brought her to her 930 appointment and returned at 230 to drive her home. Describing a second example of Jack’s caring and responsibility, Pat notes that Jack sometimes gets up at 4:30am to take another resident, also on dialysis, to early morning appointments. Pat concludes that Jack willingly extends himself to assisting other residents.

Executive Team Reports

Stephanie Leddy President
“June is bustin’ out all over…” to quote Rogers and Hammerstein and much of the new landscaping is doing just that all around us for our viewing pleasure. I want to thank the many people who spoke with me about the statements I made about the flowers that I planted that were taken. I have put new plants in and we will be putting up a camera to keep an eye on them. Here they are- small now, but hopeful.

The Harmonizers will also be busting out in song this week with their Great American Songbook in three shows. I always look forward to their performances. June is Pride month and we will have our annual Pride parade on Wednesday, June 10th starting at Cross Creek lobby at 10:30. People can take a long and short version of the parade see the posters explaining the details. Come walk with us.

June 19th or Juneteenth is a national holiday recognizing the emancipation of African Americans. There are a variety of movies you can see on the subject- The first one is a Baltimore movie on Thursday, June 4th at 7pm in the Gallery.

The second is on Juneteenth- Friday at 7pm in the auditorium. It is “Soundtrack for a Revolution.” It explores the civil rights struggle through the songs that inspired generations. The third is the Saturday night movie on the 20th, “Glory.” It tells the story of the first black regiment to fight in the Civil War.

June 21st is the first day of summer and Father’s Day. Early congratulations and thanks to all fathers here at Charlestown and to all the fathers we will remember on that day.

Last but not least of the important days of June is our Primary election on Tuesday, June 23rd. I have seen Voters’ Guides still around for you to pick up and read the answers to the questions posed to the candidates as you make your decisions. We are so fortunate to have an election site right here in our Conference Center from 7-7 so there is no excuse not to vote. We were all given that right. To not use it, is to abuse it. Remember if you don’t vote, you have no right to complain.

Take advantage of these offerings, because it is June, June, June!

Jerry Donaldson, Treasurer

Balance – April 27,2026	$ 9,418.59
Income	$332.50
Expenses	$417.50
Balance – April 30, 2026	$ 9,418.59
Balance –  May 31,2026	$ 9,333.59
Expenses
Major Expense -Meet & Greet events	$340.04
Income
from Dues Contributions	$ 332.50
Dues Campaign is over. Thank You to all Contributors
Contributions To-Date	$5, 214.85.

Committee Reports

Benevolent Care, Sandy Mack, Chair

• Planned Giving

Received one new planned gift, bringing our total to four for 2026.

• May Fund Raising Recap

Paint Day – $810 raised

A huge thank you to everyone who attended, as well as all of the volunteers who worked behind the scenes to make this event such a great success.

Mother’s Day Sale – A heartfelt thank you to Lois Eldred, Janet Evans, the Bead & Jewelry Club, and everyone who supported our Mother’s Day Sale. Thanks to your generosity and participation, we successfully raised $1,000.

• Upcoming Events

A “Hello Summer” Raffle is coming soon! Ticket sales are scheduled to begin the week of June 14.  Tickets $5 each or 3 for $10.  The winning number will be drawn on Friday, June 19. For ticket sale dates and times, please check the June Sunburst, Channel 972, bulletin boards around campus, or contact Sandy directly.

• SEC Investing & Investment Fraud Presentation-

Philanthropy will host an SEC Investing & Investment Fraud Presentation on June 24 at 11:00 a.m. in the Auditorium. June 24th in the Auditorium at 11 am.

Next Meeting- Wednesday June 24 at 2:30 in Room 116, Charlestown Square

Communications, Betty Elder and Hope Tillman, Co-Chairs

Community Resources
My Erickson – The Committee will be looking for IT and Community Resources to update My Erickson with the new Wi-Fi information.

General Services

• In June, General Services will start selling personal carts to residents; we have 3 choices. Peg Buehlman will help Gregory Johnson with this.
• If you want to submit Employee Mission Moment recommendations, send them to the Administration – Don Grove and Laura Rye.
• The Courtyard Crossing Desk is now expected to open in mid-June.

IT

• Connect 3 Wi-Fi Project Update – Our meeting was May 28 and three days into the project, more than 50 residents a day had been migrated. They had completed Fountain Hill, Maple Terrace, and Edgewood.
• Erickson IT Support update – last month 209 resident tickets at 1.8 days to close; 108 staff tickets at 1.5 days to close.
• Spam trend report -3 total cases resolved; 1 resulted in confirmed compromise. Primary threat: users tricked into installing remote access software. One case involved financial account exposure (bank/brokerage access). The top scam types: (1) Tech support / remote access scams, (2) Fake renewal alerts (e.g., Geek Squad pop-ups), (3) Fake account security warnings (e.g., “Google blocked” messages)
• Next Tech Bar August 19 (10am-12pm) in the Refectory

Signage – Committee has received the package of the signs for the upper floors of Fountain Hill and Maple Terrace. They are working with the new General Services Project Manager Mike Miller.

CCICharlestown.org

• This month there were a number of new additions to CCICharlestown.org worth taking a look at.
• the Film Library DVD catalog as of May 2026 (under Movies)
• the new Charlestown Annual Report (under Administration)
• the report of key bills of interest to MaCCRA during this Maryland legislature session (under Legislation Tracked)

Resident Photos on My Erickson profiles.  We want to encourage residents to put their photos on their profiles.

>Charlestown Resident Hub – Please consider joining this email discussion list to communicate with other Charlestown residents.

Evergreen Topics – Charlie Eichenlaub’s monthly list of recurring topics continues to have valuable tips.

Our next Communications Committee meeting is scheduled for Monday, June 22 @ 2:00 PM by Zoom.

The Conservation Committee, Jack Flood & Gary Rogers, Co-Chairs

• In our continuing efforts to conserve natural resources a water conservation slide has been posted on My Erickson and Channel 972 and will run until June 30. We are encouraging residents with a dripping faucet or running toilet to call General Services to have the leaks repaired.
• Residential food scrap composting project has been developed but is on hold pending recruitment of volunteers to staff food scrap collection points. If you are interested in helping out once per week to staff a food scrap collection point, please contact Jack or myself. More information will be posted on My Erickson as implementation nears.
• The Committee is working to solve the plastic shopping bag recycling problem. This issue will be discussed at the June meeting.

 Next Meeting: Tuesday, June 16, 2026 – 2PM – Brookside 1 – If you are interested in participating in the committee and its activities, we encourage you to attend.

Dining Services, Cathy Stevens, Chair.

Dining Services

• Secret Shoppers

The secret shopper program is all set. Six or seven people have signed up to get their to-go meals and rate them in exchange for not being charged for the meal.

• Terrace Cafe

The Terrace is now scheduled to open on July 1st. Several soft openings will occur before then. When it opens, the Cafe on Main will have a smaller menu. The main menu will be served weekly and specials will change every few days. The Terrace will not be taking reservations but will have carryout, like the Fireside and Atrium. Orders will go in by 2 pm and picked up between 5 and 6 pm.

• Bartender woes

When the Terrace opens, Crystal will move from the Fireside to be the bartender. The Chesapeake did hire a full-time bartender, but she quit after two days. They are looking to hire someone new.

Restaurant Reports

• Some residents don’t like it when kitchen stacks food

Next meeting is Monday, June 15, 2026 at 1:30 in CTS 116

Finance, Art Johnson, Chair

• Residents were reminded that CapEx27 proposals have been submitted and can be found on cci.Charlestown.com; go to Resident’ Council and then the Finance Committee’s website. The proposal to renovate the Auditorium was ranked #1.
• Finance Director, David Schneyer reviewed Charlestown’s unaudited April financial results. He reported the financial position of Charlestown is very positive: Occupancy remains high (98.1%). However, challenges remain: high utility rates and the increased cost of food. This is the first time the latter has been mentioned in committee reviews.
• Benevolent Care Residents numbered 13 in April, which is down from the 16 in that were recorded in December.

Next Meeting:  June 30th at 9am in Caton Woods

Grounds, Dick Voelkel, Chair

• Exterior Lighting 7-8-9 Circle and Arborside Sidewalk Lighting is currently under repair by Cove Electric.
• Status of re-stocking Lake Charles with fish – discussions underway with the lake maintenance contractor. Neighborhood kids are eagerly awaiting results.
• Grounds will be removing several dead trees and will replace with donated trees.
• Adam reported that Grounds has purchased an electric hedge trimmer which will be quieter and more environment friendly.
• Level Green has provided a plan for plantings in the Edgewood Circle. No ETA at this time.
• Edgewood loading dock hose bib has been installed.

Next Meeting: will be Tuesday, June 23 in BR 1 at 11AM

Health and Wellness, Lois Eldred, Co-Chair

• May 12th meeting held in Caton Woods

Maksin Mendelzon, the Director for Continuing Care presented.

• Dining Improvements

There is a sustained focus on improving the dining experience in Caton Woods and Wilton Overlook 3.   They will implement congregant dining setting, on two floors of Caton Woods for those able to eat together; residents will be accompanied to two central dining floors by staff.   This model has been established by many other Erickson communities.

Unlike independent living there is not a separate waitstaff focused on serving residents. Continuing Care caregivers do not have background or specialty training in dining services; their focus is on direct care of the residents.    When Fireside Dining Room closes for renovation some Independent Living dining staff will come to continuing care for the transition.

• New Volunteer Opportunities

There are new volunteer programs working to ease the transition from independent living to continuing care.  Pat Kasuda and Carol Benner are leading these efforts and a group led by Mimi O’Donnell is establishing a Friendly Visitor program for new residents to continuing care.

• Low Vision

Low Vision ribbons are out and are being worn by residents and are being well-received. They are available at Sales Offices and Front Desks.   Carol Benner’s ELLIC presentation on Adventures of Low Vision has been accepted and will be presented in December.  Low Vision Menus are often not available at different dining locations.   There has been a variable response to requests for the menu, including that needing to speak to the manager and “that they don’t have them”.   We are following through on this.

• Home Health Advisory Update.

Lory Stoner reported on the Quarterly Charlestown Home Health meeting to monitor quality performance.    In Timely Initiation of Care (patients seen within 48 hours), Charlestown scored 98.7%.  They are aiming for 100%.  In the Category (Potentially Avoidable Events) Charlestown scored better than the national average in 11 of 13 measures and are working to improve on the two measures that scored below national average. Rehospitalization rate 9 (which for home care is defined as rehospitalization within 60 days) is 5.8% for Charlestown vs. the national average of 15.2%; (impressive!).   Home health care will follow- up with each individual on satisfaction surveys that rated less than a 9 or 10 on a scale of 1-10.

The next Medication Disposal Event is Monday, August 17 1-3 Cross Creek & Fireside

Next meeting: Tuesday, June 9th Caton Woods Meeting Rm 11AM

Housekeeping, Pat Whittier, Chair

• Shout out to the Housekeeping Staff and those on the Housekeeping Committee

I wish to begin by thanking the housekeeping staff and residents on the Housekeeping Committee who work together to keep our home safe, healthy, clean and attractive. At this time, while I am recovering from an accident, I especially want to acknowledge and thank the Charlestown residents who have stepped in to walk the halls and accompany staff on the monthly walkthroughs of each building.

• Walk Through Volunteers needed

We are still in need of volunteers for June walkthroughs, if you are willing, you do not have to be a member of this committee. If you see me after this meeting, I will give you the exact dates and times for each building. I realize how fortunate I am to live in this community where so many people are willing to immediately jump in to help others.

• Pest Management Updates

There are changes coming with the ongoing dilemma of pest management. On July 1, Ehrlich will take over here at Charlestown. Orkin will no longer be here, Rex, who many of you know, is retiring at that time. One upcoming change to facilitate efficiency and follow-up will be the use of bar codes. Every apartment will be given a bar code, allowing for digital recording of issues that arise, steps taken and follow up. You will be hearing more about this effort to streamline services in the near future. Please continue to use the plastic trash cans, provided free of charge, place trash bags inside and help keep mice in check.

• Restroom Blitz in May

In May there was a blitz by staff to check each public restroom, checking for problems, identifying areas of need and making the necessary corrections.

• Loading Dock Blitz in June

This month, June, the loading docks will be the area of focus. There have been many concerns expressed about the loading docks. If you have one that needs to be addressed, please fill out a work order or contact General Services. It is clear that when staff can see the areas of concern directly, action is more likely to follow quickly.

• Staff Development efforts continue

There are still some open staff positions. Please be aware that staff development efforts are continuing to fill all vacancies.

Next Meeting: June 15th in Brookside 1 at 10:00 AM.

Legislative/Political, Stephanie for Richard Lee, Chair

• The committee finalized plans for the Candidate Forum on May 19

12 of 14 candidates had confirmed their appearance. They were given instructions and directions to parking and the building

Candidates for County Executive, State’s Attorney, and the 1st District Councilmanic seat are expected to attend.

The candidates have been mailed some possible questions that may come up during the session.

Catering was unable to provide refreshments so we had provided our own. I contacted Giant and they prepared 3 trays of cookies. I also purchase small bottles of water, ice, lemonade and iced tea.

Richard had requested that catering set up a table for refreshments and Housekeeping provide tables for the stage. I sent out letter which provided instructions instructing on when and where to arrive and where to park.  I also cautioned against electioneering outside of the building on campus particularly placing campaign material on residents’ windshields. 972 taped the event for viewing prior to the June 23rd Primary.

• MaCCRA Spring meeting was held in the Gallery on May 21st. Dan Shattuck MaCCRA’s lobbyist gave a wrap up of the 2026 Legislative session including bills supported by MaCCRA.
• LWV continues to prepare for the June 23rd Primary. Janet Allan has posted the schedule and time assignments for Volunteers who are working the polling places that day.

Next Meeting: Wednesday, June 10th at 10 AM in BR1

Maintenance and Engineering, Stephanie for Brian McGill, Chair

• There are errors in two newly installed signs in the Edgewood lobby. The contractor who made the signs will correct their error.
• The swimming pool is now closed throughout the summer. 55 passes to the Catonsville YMCA have been distributed and some transportation will be provided to residents.
• The Terrace Restaurant is now scheduled for a July 15th opening. Indoor and some outdoor furniture has been placed in and around the restaurant.
• No details are yet available regarding the outdoor project in the Edgewood courtyard.
• The nature trail is now closed and work will begin on July 15th to restore the Herbert’s Run bridge.  The schedule for this project goes through September 2026.
• The exterior of windows in the historic district will be cleaned during June.
• There are five safety related requests for General Services to assist low vision residents.
• A water leak near the Arborside bridge has been repaired.
• The M and E Committee is seeking residents who have experience in grant writing. Experience with grants related to renewable energy would be particularly helpful.

Next Meeting: Tuesday, June 23th @ 2 PM in BR1 

Resident Life, Fred Sadler and Bill Jones, Co-Chairs

• The Tapestry Planning Committee has tentatively set October 1st and 6th as their dates for the fall events. The sessions will either be held in the Chesapeake or Terrace Restaurants with the topic being “Change”. They are considering having one session in the morning and the second in the afternoon to accommodate resident schedules. Details are still being worked out and will be announced in the near future.
• The Dine Together Program held its monthly dinner get together last night with many residents sharing their meals together. Also, the Lunch Together program was held for a third time last month at the Café on Main and saw sixteen residents participate. For the latter, it is intended that additional advertising will be done to attract even larger participation of new residents.
• The Accessibility and Inclusion Committee has sponsored a focus group for EMV users. This group has met to develop recommendations for people who use EMV’s and also inform a number of Resident Council committees that there are areas where improvements can be made for those using EMV’s. Plans also include taping a video on EMV safety and practice that can be shown on Channel 972.
• The Friendly Visitors Program continues to contact new residents to offer support but could use a few additional Visitors from each building. Please contact Mimi O’Donnell if you are interested. This program has been working on the development of a similar effort in Continuing Care. Several Continuing Care staff members have been contacted for suggestions and a Channel 972 video on visitation is being considered.
• Margaret Vincent has announced that she intends to continue publishing the weekly New Resident Newsletter as it seems to satisfy a specific need for these residents. This will supplement the newsletter that is now being published weekly by Community Resources.

Next Meeting: Wednesday, June 17, 2026 in BR2 at 2pm

Safety and Security, Ed Appel & Patti Omiston, Co-Chairs

• The Committee met on May 21st in Caton Woods classroom. As you know, Security with help from other staff has visited all independent living residents’ apartments to check pendants, pull cords, smoke detectors and resident safety. This ensures that all devices are working properly.
• You have probably noticed the new crosswalk, slow and stop signs on campus. Although they have succeeded in slowing down most vehicles, encouraging stopping at stop signs and crosswalks and keeping pedestrians safe, there are still vehicles speeding and passing stop signs on campus.  Please drive safely.
• The Better Safe Than Sorry presentation has been put up on YouTube. You can find the video, which is an excellent reminder of how to stay safe this spring, on MyErickson.  At the end of the presentation, a resident needed medical attention, which was expertly handled by Security.
• As we venture out more with the improved weather, we should all remain alert to stay safe. Driving on highways today is a challenge, as there are drivers who speed and drive recklessly.  As our Baltimore County Police Outreach Officer, Keith Boone said, be aware of your surroundings, travel with others when possible and conceal any valuables including your cell phone.  With spring and summer often comes an uptick in crime, particularly juvenile delinquency.  So be careful out there.
• We had an incident recently in the gym involving an argument which reportedly resulted in one resident physically injuring another. The Charlestown culture of mutual respect and friendly behavior is worth remembering at all times.  It helps keep us all safe.

Next Meeting: Thursday. June 18th from 11-12 in CTS 116.

Nominating, John Arnold, Co-Chair

• Eleven of the twelve (12) candidates for Residents’ Council were introduced:

1. Barbara Wright
2. Sal Dunn
3. Russell Witzke
4. Joe Gagliardi
5. Lois Eldred
6. Ben Grimes
7. Kathy Eiswert
8. Robbin Sabin
9. Dave Elder
10. Ann Densler
11. William Sundheim
12. Karl Dortzbach was unable to attend.

• Get to know the Candidates events

There will be four get to know the candidates events around the campus, they are going to be in the Fireside Lobby on June the 10th from 330 to five, in the Fountain Hill lobby on June 23 from 330 to five, in the Atrium Black Swan lobby on July 15 from 330 to five, and then the Cross Creek Lobby Cafe on July 29 There will be flyers posted around the campus about these.  The Candidates are asked to attend as many of them as they possibly can.

• Official election season starts July 1st. and the election takes place August 5th.
• We are looking for a few residents to help work at the election polling and work as counters. If interested please contact John Arnold or Joe Carrick.

Next Meeting: June 3rd at 10am in HR 140

Administration Update
Don Grove, Executive Director

Thanks to the council, particularly for the hard work on the auditorium capex proposal.  Staff is working to turn the proposal into a working estimate for the board.

Pendants
The life safety audit of all pendants is 93% complete. Some buildings are 100% done but about 7% of residents have not been completed.  Hope to complete as soon as possible.

Partial Power Outage
Courtyard Crossing and the St Charles had a partial power outage over the weekend.  The team was working most of the day Sunday, many of them had to come on site to try and address.  We also had the vendor we work with Global, as well as BGE here to address the issue.  We had to shut the power off in those buildings completely for a period of time in order to do the fix. There is continuing work, an underground issue that has to be resolved.  We will be getting to the source of the outage and insuring we know to eliminate these things going forward.

Connect3
The Connect install continues to go forward.  We won’t see the full benefits of the Connect product, that’s the improved Wi-Fi in your apartments until all apartments are done, but that project is moving forward pretty quickly, and on the time frame that they had outlined. I want to thank residents who’ve had an issue in those installs and called the IT line to help report it. That call helps us to define any trends or patterns as we go forward and go back and resolved, so that we are very thorough in this install.  That has been the practice on several campuses that have already completed installation of Connect.  We are confident in the end this can be a very good product for everyone.

If you have any issue, please call the IT hotline

Telnet
At the same time, we are having kickoff meetings with regard to Telnet. Telnet will improve mobile phone access around campus., and that’s a project we are also doing this year.  Dates and the expectations will start to come out soon – the timeline for that project that will run through the end of the year.  We will do the community three phases.  There will be more to come on those details of that project.  This ultimately will improve the service of Verizon, as well as AT&T and T-Mobile.  Those three providers will have quality coverage on campus.  We’ve already done this in the continuing care buildings, because they had almost no coverage, and we have really good results there.

Historic District/Front Lawn renovation

Front lawn is projected to be completed by August 1, 2026

Terrace is projected to open 15July

The replacement library lights have been ordered

Courtyard Crossing lobby will open Tuesday, June 6, 2026.

Questions

 John Arnold – Arborside

Arborside was also affected by that power outage, and still has issues. Our fire doors are not opening, the magnets that hold them open are not connected, and our entrance door at the loading dock area of Harborside is not working, and it’s open all the time. So we have not only an access problem, but we have a security problem. The door, it’s not locking, and the key doesn’t open it from the outside.

Don said it would be checked that day

Margaret Gardner– Parkview 119

the awnings are very stained, and a lot of the problem is coming from the balconies upstairs, and I was wondering if there’s any plan in place to clean the and correct this issue.

Don said there is an awning cleaning schedule and he would have Jason check.

Charlestown This Week

A resident complimented the information in the newsletter but stated it was very difficult to read on a cell phone and there is no way to enlarge the print in the MyErickson app.

Don said someone on the IT team would look at it.

Robbie Sabin – the St Charles

Expressed concern that the power issued and the Atrium dining solution was not promptly communicated to the residents there.

Don said he actually heard the communication was good from many.

Several residents then complimented the Atrium staff for the job done to ensure everyone was fed.

Pat Keller – Brookside

Congratulations on getting those pedestrian safety signs out there. They’re very visible as you walk from the front gate down toward the back of the property.  I am constantly being challenged at the one major crossing right before you make the right turn to go down to the back of the campus.  The crosswalk needs to be repainted, so that traffic both ways can see it. We have a lot of trucks and outside visitors coming through there.

Don said We will look at that location. I know exactly where you’re referring.

Questions (continued)

Patti Ormiston– Courtyard Crossing

Asked when the flag by the softball court would be raised again.

Don said the power is out on the lights for the flag and as soon as power is restored the flag will be raised.

Corey Dulati – Parkview

Also asked about the automatic doors remaining closed in Arborside and Green Tree Court, noting that wheelchair and EMV users were having a hard time traversing the area.

Don said they would be opened as soon as possible

Herberts Run Bridge Footing and the Butterfly Garden

A resident asked about the fixing of the bridge footing, the trail closure, and the butterfly garden wondering who will doing the potting and replanting. Is it the contractor or our staff?

Don said the contractors have provisions for taking care of that. We’ll double check and maybe involve Adam from our grounds team to make sure it’s how we want it.

When is it scheduled to be finished? I know it doesn’t start until the 15th, because we have to let the fish spawn. The overall project will take eight to 10 weeks.

The questioner asked if the plants could be relocated somewhere on the campus so they would be around when for the monarchs return from Mexico.

Don said We can check with Adam on the grounds to see if there’s any option. I don’t know if the plants are being repotted. Is there an area we can put them in that might make sense temporarily? I can’t promise that, but we can look at that as an option.

Marty White – The St Charles

Commented on the wall decorations outside of the new terrace restaurant in the main hall going towards the medical center stating that, while they are lovely, she has a safety concern.  These are concave bowl-like metal objects that jut out from the wall right at head level, actually at three different levels.  It is an equal opportunity risk at the head and neck level. She stated that if somebody falls and hits that wall, they can crack their head or break their neck, and if they hit just right, they’ll get a severe injury.

Don said I’ll ask the team just to review as far as the height and make sure they are the safe

After-Hours Caregivers

A resident noted that several time recently she had encountered caregivers trying to find the apartments of their patients.  She said these individuals did not have the name of the building and the phone number of the person they were trying to find.  She feels that people who request outside help need to inform the agency of the challenges of navigating our campus.

Don said, “Thank you for mentioning the caregivers. I’ll say caregivers, it is a challenge. I would remind everybody that our home support and home care folks, they know how to get here, they know their way around the campus, they’re great staff that we vetted, and so hopefully folks won’t use our vendors or abuse our in-house staff, but we will make sure at the gates they’re at least getting some direction to address that”.

Next meeting is July 7, 2026 at 3PM.