A smartphone is a cellular telephone with an integrated computer and other features not originally associated with telephones such as an operating system, web browsing, and the ability to run software applications. The majority of smartphones use Android or Apple iOS...
ServiceMax
ServiceMax is the software platform used by General Services to track order and repair requests.
Search Engine
A search engine is a software system that helps people find information on the internet. It’s like a librarian that helps you find books in a library. Instead of searching through physical books, a search engine searches through web pages, images, videos, and other...
Radio Resource Management (RRM) Profile
Radio Resource Management under Unified Wireless Networks, Auto Radio Resource Management (RRM) uses WiFi radio statistics from each access point in a network location to calculate the best channel and best transmit power for the access point. Auto RRM is sometimes...
Portal
Portal is a term, generally synonymous with “gateway,” for an Internet site that is or proposes to be a major starting site for users when they get connected to the Web or that users tend to visit as an anchor site. Erickson has a health services portal MyUnity where...
Perplexity
Perplexity is an AI-powered “answer engine” that searches the web in real time and gives you clear, written answers with citations, instead of just a list of links. It uses natural language processing to understand your questions and then pulls information from...
Optical Network Terminal Box
The ONT is the box in the wall outside resident apartments. Each CharlestownTellabs Optical network terminal box (ONT) provisions two telephone circuits and four 10/100/1000GB Internet ports with POE+ (Power over Ethernet) that can power a wireless access point. The...
Network
A network consists of two or more computers that are linked in order to share resources (such as printers and CDs), exchange files, or allow electronic communications. The computers on a network may be linked through cables, telephone lines, radio waves, satellites,...
Near Field Communications
NFC is a very short-range means of communication between devices almost touching each other to enable an action. NFC is built into ID tags and credit cards, smartphones and watches and is often used to do such things as identify yourself, unlock doors, and pay for...
MyUnity
MyUnity is the database census system of record for resident contact information, which also is used to integrate our personal information into Dining Reservations and Online Billpay