Residents and the Erickson Way
At Charlestown Retirement Community, we share our gifts to create a community that celebrates life.
We do our part to make Charlestown Maryland’s most sought after address for seniors who want to enrich their lives and lifestyles in a vibrant community. We do our part to make Charlestown attractive for staff members who want to serve with talent, compassion and dedication in a values-driven environment. We do our part to make Charlestown a happy, healthy and hospitable retirement community for all residents.
Respect and Caring – We encourage and practice cordial and responsive interactions with residents and their family members, staff and others on campus. We endeavor to maintain positive relationships even under difficult circumstances.
Diversity – We seek to understand and embrace a wide variety of traditions, cultures and preferences. We show openness to welcome everyone.
Friendliness and Enthusiasm – We smile, say hello and greet people by name. We accentuate the positive aspects of living in community rather than dwell on negatives.
Integrity – We do the right thing by addressing and/or reporting unethical and inappropriate behavior. We practice truth and honesty and refrain from generating rumors and/or passing them on.
Responsibility – We practice good stewardship when using the community’s resources. We cooperate so that issues for both residents and employees are addressed in a timely manner and resolved with a sense of urgency.
Excellence – We build lasting relationships within the community, both residents and staff, by putting others first. We make suggestions for streamlining processes and improvement in services and efficiency.
Teamwork – We gratefully recognize and acknowledge the values of everyone’s contributions to personal growth and harmonious living. We seek and respond openly to feedback in order to make Charlestown an ever-better community.
Adopted by the Charlestown Residents’ Council March 7, 2017.
Who do you recommend be recognized? This spring the Harmonious Community Living Committee affiliated with the Resident Council Resident Life Committee initiated a Mission Moments Program featuring residents who live their lives demonstrating the "Residents and the...read more
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