Last Updated on July 14, 2024
Communications
Customer Service Department
The General Services Department offers one phone number to meet your scheduling and information needs.
Hours: Monday - Friday, 8 AM - 4:30 PM
443-297-3783
After hours, weekends and holidays:
Emergencies: Call Security Dispatch at 410-737-8806.
Non-emergencies: Call regular line at 443-297-3783 and leave a message. Any non-emergency calls that come in off-hours will be returned the next business day.
Please refrain from contacting Security for routine maintenance issues.
Contact General Services to initiate a work order by email at: CCIWorkOrders@erickson.com for any of the listed requests. Email requests are checked during regular office hours, Monday - Friday, 8 AM to 4 PM.
There is a Work Order form on MyErickson Under Forms then Request a Service/Work Order Form.
Login required.
For non-billing-related Comcast issues please contact this General Services Call Center at 443-297-3783 and select option 1 for maintenance.
For Resident computer, Wi-Fi, or Internet issues, please call Erickson Resident Computer Services at 1-800-677-0211.
Here are the instructions for the landline telephone system.
Connect Digital Voice Guide