Charlestown Tech Tutors provides introductory computer training to residents. Resident volunteers constitute the Tech Tutor team. Using knowledge about the basics of PC and Mac operation; Windows, Apple, and Android operating systems; email programs; and Internet access, Tech Tutors offers one-on-one support in residents’ apartments to residents requesting their services. The guiding principle of Tech Tutors is to educate residents in a clear, simple, and straightforward manner that enables them to become informed and comfortable enough to use their computers for basic tasks of communication and Internet access. The Tech Tutor service could also be a gateway to more advanced education about the Internet and social media that could occur in a classroom setting as part of ELLIC. Charlestown Tech Tutors is oriented to desktops, laptops, and tablets, and some smart phones, and also with printers.