Last Updated on October 23, 2022

Below is the list of reoccurring topics of interest I have taken the responsibility to maintain and update periodically or when timely. I submit them after first sending them to Managers to alter or add before re-submitting them to reappear in the Sunburst or our website.

1. Need Something Fixed or Repaired? Updated General Services contact instructions are on our website, with the current hours under General Services Communications. GS is cracking down on delivering carriers. Do your part and address your labels precisely when ordering online, including building names. If you receive a misdelivered package, report it to your lobby desk. The Quarterly GS Town Hall was on 9/26 and is available on the ME Community Videos.

2. Reoccurring Opportunities for Voicing Concerns are found listed under Campus Info>Getting Things Done and Getting Started. A similar “Tips for Residents” was posted in the October Sunburst. The Council Communication Form icon on our website can be used to alert the Council to a problem. Also, the Administration is welcoming comments, and to send them to ccifeedback@erickson.com

3. Resident Directory Info: The latest printed version, October, can be obtained by asking at lobby desks. The only E-directory is on My Erickson, which is password protected. Changes should be directed to the Res. Life Asst., Deanna Booker, at Ext. 601-8230. Residents will be automatically included in the E-directory, to opt out you must contact CR. To join My Erickson, contact CR. If you have not received the recent phone calls or texts from Alert Media, reach out to Deanna.

4. ccicharlestown.org: The new Dining Reservation improvements are listed on the website under the Dining icon. Treasure Sales hours, store hours, and closings are listed under Announcements. The CCI website has directions to add photos to resident ME profiles under “Help”, among other useful topics. Hope is creating a team of residents to assist other residents with the use of computers, those interested in helping can reach out to her. Questions or suggestions for the website may be submitted on the Home Page. Don Grove suggested iamcybersafe.org from the Center for Cyber Safety and Education for you to check your personal IT security.

5. BCF: The 972 Telethon raised $114K for the BCF. The September Benevolent Care Campaign raised an additional $81,119 (donations are still coming in from residents who were out of town). The Seasonal Pop-Up Sale on 9/23 at the Fireside area raised $2,145, and the next will be the Crafts Fair on Nov. 29. Seasonal Pop-Up Sales are available for clubs to sell their items for BCF. The next Treasure Sale is October 27-29. Volunteers are needed to sort before the Sale in various store rooms around Campus. Volunteers are also needed year-round for apt. clean-outs. The next Memory Walk ceremony is on Nov. 18th.

6. Community Resources: Volunteers are needed, contact Allison at CR. Council Committees are to urge their members and others to add photos to their ME profiles. This is supported by the Council Res. Life Committee with an eye on our 40th Anniversary next year. The CCI website has directions for this under “Help”. Welcome back to 972’s third man in the booth, Kevin Hartka! Kevin was the stand-in for resident news anchors during Covid, coming over from Dining.

7. Medical Center: Masks are required at the Medical Center, in all healthcare situations, and inside Continuing Care. The Flu and Vaccine Booster Clinics were a huge success, and if you haven’t gotten either shot, make an appointment with the Medical Center. Also, notify the Med Center if you received your flu shot outside of Charlestown. Sign up for the Care Path Program, even though you may have your doctor off-campus, in case of emergencies. Check CC visitation restrictions before you go there. Think about Medicare questions you may have for Erickson Advantage, to prepare for the Medicare Open Enrollment current term. Dean gushed at the Town Hall about the great results from the CMS survey and that Dr. Myla Carpenter is celebrating 25 years at Charlestown! Thank you, Dr. Carpenter!

8. Move-out Process at End of Life: Updated and found permanently on our website in the Blog area. An updated article, including the need for an “Authorization for Entry to Living Unit” form, was approved by Finance and was published in the September Sunburst. A similar Transition Process article was in the November Sunburst and is posted on our resident website. Cara Miranda will have a “Do I have to move to Continuing Care?” talk event at 10 AM on11/8 in the Auditorium that will include Q & A.

9. Housekeeping has a special for carpet cleaning through 12/9. Home Support Services offered are shown on our website under Home Support. Edith Johnson has joined the Team as the Home Support Nurse. Avani Patel, their physical therapist, celebrated her 21st anniversary working at Charlestown!

Extras: The Staff Appreciation Campaign has begun–please give generously to reward the hourly staff that serves us so well. The Sales Referral Program is extended until the end of the year and Sales is looking for residents who know sign language to mix with potential new residents. Occupancy is up to 94.4% according to 972 figures on Friday. The Film Library is seeking volunteers for the Night at the Movies, contact Phil Benzil. The 2022 Resident Satisfaction Survey is underway until 10/31, make sure to fill out your raffle coupon for prizes. Lisa Roeder, Res. Services Mgr. is also celebrating 25 years at Charlestown. Thank you, Lisa, for your excellent service!

Charlie Eichenlaub
Communications Committee